Field Service Technician - Oberlin, OH

AdeptAg; Oberlin (OH); On-site; USD 48,216 - 55,104; Full time

Benefits offered by this job

Generous 401K

Medical, Dental, Vision Insurance

Company Paid Life Insurance

Job summary

A leader in controlled environment agriculture is seeking a Field Service Technician to integrate and maintain automated systems at greenhouse sites. The role involves significant travel across the US and Canada, providing technical support and training to clients. Ideal candidates should have an Associate’s degree or equivalent experience, along with strong problem-solving skills and hands-on experience with electro-mechanical systems. This position offers competitive pay and opportunities for career growth.

Qualifications

• 3+ years of hands-on experience with electro-mechanical systems.
• Experience in large scale commercial nursery or greenhouses is a plus.
• Valid driver's license and ability to travel to Canada if needed.

Responsibilities

• Install and troubleshoot complex automated systems in greenhouses.
• Provide technical support and onsite training to clients.
• Document all repairs and maintenance activities.

Skills

Electro-mechanical systems

Problem-solving

Technical drawings interpretation

Communication with Remote Support

Time management

Education

Associate’s degree in Electronics, Mechatronics, or related field

Job description

We are seeking a highly skilled Field Service Technician to join our team! The Field Service Technician is responsible for integrating, maintaining, and troubleshooting complex machine systems at greenhouse sites in the US and Canada. This field-based position requires previous experience with greenhouse equipment, involves significant travel to customer sites and provides excellent opportunities for career growth.

Who We Are

AdeptAg LLC is a leader in the controlled environment agriculture industry as an integrator of growing solutions for our customers both domestic and international. AdeptAg is constantly helping to meet the challenges of today’s growers with innovative and cost-efficient solutions.

Why Work for Us

Competitive Compensation Package, including Generous 401K (with Company Paid Contribution), Medical, Dental, Vision, Company Paid Life Insurance, Voluntary Life Insurance, Voluntary Accident Insurance and Disability Insurance.

Responsibilities:

• Install/integrate, maintain, and troubleshoot complex automated systems in greenhouses and nurseries (including conveyors, hoppers, potting machines, transplanters, camera grading systems)
• Diagnose hardware and programming issues, and collaborate with appropriate teams to implement corrective actions
• Perform repairs, upgrades, and preventive maintenance on automation systems
  
• Provide technical support to clients, including onsite training on equipment operations
  
• Collaborate with engineering teams to identify areas for improvement and assist in the development of new automation solutions
• Promptly and accurately document all repairs, upgrades, and maintenance activities
  

Minimum Qualifications (Knowledge, skills, and abilities required)

• Associate’s degree in Electronics, Mechatronics, Automation, Engineering, or a related field; or equivalent work experience or trade certification.
• Minimum of 3 years of hands‑on experience with electro‑mechanical systems including installing, maintaining, and/or troubleshooting systems.
• Experience in large scale commercial Nursery or Greenhouses is a plus. Agricultural machine experience is also a plus.
  • Advanced understanding of electrical circuits (including VFD’s, PLC’s, photo-eyes, encoders) and mechanical systems (including pneumatic actuators, motors, gear boxes, chain drives).
  • Proficiency in reading, interpreting and explaining technical drawings and schematics
    
  • Excellent problem-solving and methodical troubleshooting skills
    
  • Proactive communication with home office Remote Support staff.
  • Ability to clearly explain the root cause of an issue and the corrective action to the customer.
  • Train machine operators (both internally and externally) on basic equipment setup and operation.
  • Effective time management skills and the ability to work unsupervised at customer locations.

This position requires consistent travel

• A typical month has a minimum of 3 weeks of travel, usually Monday to Friday. This travel could be anywhere in the US or Canada, especially during the first year as training opportunities arrive.
• Travel is typically within the work week, but occasional weekend work/travel will be required based on customer requirements and project location. Trips will not extend more than 2 weeks.
• As the service territory develops, and the Technician is trained to the point of being able to work alone, the goal is to increase local service work to the territory and reduce extended travel requirements.
• Valid driver's license and able to travel to Canada if needed. Candidates will be required to obtain a passport during the onboarding process.

Salary Range: $35-$40/hour depending on experience

If you are a self-starter with a strong work ethic and a passion for excellence, we encourage you to apply for this exciting opportunity.