Field Service Technician, Night Shift - St. Louis Park, MN

Rivian Automotive; Saint Louis Park (MN); Híbrido; USD 33 000 - 41 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid vacation

Medical insurance

Dental insurance

Resumo da oferta

Rivian Automotive seeks an emerging to mid-level Technician to grow technical acumen while delivering exceptional customer experiences. Based at a local service center, you may support mobile service, remote work, or plant operations as needed.

You will work under senior technicians and leadership, diagnosing, repairing, inspecting, and documenting work while maintaining safety, quality, and customer service standards. Flexibility for shifts and travel is expected.

Qualificações

• High School Diploma, GED, or equivalent preferred.
• 21+ years old.
• Valid driver’s license with a clean driving record.
• Ability to drive a non-commercial truck and trailer preferred.
• Flexibility for travel to regional locations or production facilities.
• Proficient with laptops/computers in Windows or Mac environments, and work order systems.
• Eagerness to learn, strong organizational skills, time management, and attention to detail.
• Ability to perform physical tasks up to 50 lbs.

Responsabilidades

• Diagnose, repair, install and inspect vehicles at service center, mobile route, or remote location.
• Learn product line, EV framework, tools and accessories under mentorship.
• Follow repair procedures and safety guidelines.
• Conduct road tests to verify repair quality and safety.
• Assist with parts operations including ordering, receiving, inventory tracking and expenses.
• Maintain detailed technical notes and documentation for repairs.
• Interact professionally with customers and suppliers at facilities or events.
• Identify process improvements and participate in service campaigns and containment initiatives.
• Engage in required training and maintain high-quality work with minimal supervision as experience grows.

Conhecimentos

Strong communication skills

Customer service orientation

Proficient with Windows/Mac

Physical fitness (lift up to 50 lbs)

Formação académica

Accredited automotive repair school/program

Ferramentas

DVOM

Descrição da oferta de emprego

About Rivian

Rivianis on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

Role Summary

This position is designed for emerging to mid-level Technicians who are eager to grow their technical acumen while delivering an exceptional customer experience. As part of our junior talent pipeline, you will work closely under the mentorship of senior technicians and leadership to support EV repairs, inspections, and field service operations. The ideal candidate thrives in dynamic, fast-paced environments, possesses strong communication skills, and brings a passion for innovation and adventure. While based primarily at a local service center, this role may involve remote work, traveling for mobile service, or supporting plant operations as business needs evolve.

Responsibilities

• Vehicle Service & Repair: Perform or assist with assigned vehicle diagnosis, repairs, installations, and inspections—whether at a service center, mobile route, or remote location.
• Technical Guidance & Learning: Learn to identify and explain the product line, EV framework, tools, and accessories while establishing peer relationships and working under the mentorship of senior technicians.
• Procedure & Safety Adherence: Utilize available technical resources and follow repair procedures efficiently without compromising quality or safety.
• Quality Assurance: Conduct road tests on vehicles post-repair to verify repair quality and ensure operational safety.
• Parts & Operations Management: Assist with day-to-day parts operations, including ordering, receiving, shipping, inventory tracking, and work order/expense reporting.
• Documentation: Maintain proper, detailed technical notes and documentation for all completed and in-process repairs for internal and external use.
• Customer Interaction: Perform duties with high professionalism when interacting with customers, families, third-party affiliates, and suppliers at service facilities or outreach events.
• Continuous Improvement: Identify process areas for improvement, provide constructive feedback to mentorship leads, and participate in service campaigns or containment initiatives.
• Professional Growth: Actively engage in required training, stay current on evolving technical skills, and maintain high-quality work with minimal supervision as experience increases.

Qualifications

• High School Diploma, GED, or recognized equivalency credential preferred.
• Minimum age of 21 years old.
• Valid driver’s license with a clean driving record (no suspensions or revocations within the past 3–5 years).
• Ability to drive a non-commercial truck and trailer is preferred.
• Availability for a standard 40-hour workweek, including potential shifts on weekends, holidays, early mornings, evenings, or overnights based on business needs.
• Flexibility for travel to regional locations or production facilities as needed.
• Proficient with laptops/computers in Windows or Mac environments, as well as work order management systems.
• Eagerness to learn, strong organizational skills, time management, and high attention to detail.
• Ability to perform physical tasks, including sitting, standing, walking, bending, kneeling, reaching, and lifting up to 50 lbs.

Education & Experience

• Graduation from an accredited automotive repair school/program is highly preferred.
• 0–3 years of hands-on experience in an automotive shop or technical environment; open to recent graduates looking to launch their career.
• Basic exposure to electric vehicle (EV) / hybrid frameworks, or experience working in fast-paced start-up environments is a plus.

Technical Foundations (Junior Level Focus)

• Electrical & Systems: Foundational understanding of basic electricity theory (high voltage vs. low voltage awareness), basic circuit measurement tools (DVOM), and introductory exposure to reading electrical schematics.
• Chassis & Maintenance: Familiarity with basic hand and power tools, entry-level tire repairs, and basic vehicle alignments.
• Diagnostics & Workflows: Basic understanding of diagnostic workflows and troubleshooting steps under guidance.

Pay Disclosure

The hourly range for this role is $23.63 - $30.47 for Minnesota based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs.

The successful candidate may be eligible for annual performance bonus.

We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26.

• paid vacation
• paid sick leave
• life insurance
• medical insurance
• dental insurance
• vision insurance
• short-term disability insurance
• long-term disability insurance
• participation in Rivian's 401(k) Plan
• Employee Stock Purchase Program
• Full-time employee coverage is effective on their first day of employment
• Part-time employee coverage is effective the first of the month following 90 days of employment

More information about benefits is available at rivianbenefits.com.

Equal Opportunity

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at [e-mail].

Candidate Data Privacy and Technology

Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required