Field Service Technician - New Brunswick, NJ

Textron; New Brunswick (NJ); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a skilled technician to join their team. This role involves diagnosing and repairing a variety of vehicles, ensuring top-notch service delivery, and maintaining company equipment. If you have a passion for mechanics and customer service, this is an exciting opportunity to contribute to a leading manufacturer of specialized vehicles. Join a dynamic team where your skills will be valued and your contributions will make a difference in diverse environments, from golf courses to industrial sites.

Qualifications

• 2+ years of mechanical experience, preferably with golf cars.
• Technical certification preferred for advanced troubleshooting.

Responsibilities

• Diagnose and repair electrical and gasoline vehicle failures.
• Manage company equipment and maintain service continuity.
• Produce accurate work orders and communicate customer feedback.

Skills

Diagnose and troubleshoot mechanical issues

Customer service skills

Inventory management

Education

High school diploma

Technical certification

Tools

Diagnostic tools

Basic hand tools

Job description

Textron Specialized Vehicles Inc. is a leading global manufacturer of golf cars, utility and personal transportation vehicles, snowmobiles, side-by-sides, all-terrain vehicles, professional turf-care equipment, and ground support equipment. Textron Specialized Vehicles markets products under several different brands. Its vehicles are found in environments ranging from golf courses to factories, airports to planned communities, and theme parks to hunting preserves.

Responsibilities:
• Diagnose, troubleshoot, and repair equipment failures of electrical and gasoline golf cars, industrial vehicles, and turf vehicles in the field.
• Perform product deliveries, retrievals, and set-ups to provide continuity of service and maintenance of accounts.
• Produce accurate, reliable, and timely information for all necessary work orders, parts orders, delivery reports, timesheets, and other paperwork as required.
• Communicate sales leads and customer feedback to appropriate parties including the service manager, technical representative or designated sales professional.
• Manage and maintain all assigned company equipment, inventory, and tools.
• Maintain assigned company vehicle and/or trailer in the areas of cleanliness, preventative maintenance and inspections.
• Comply with all state and local laws while operating company vehicle.
• Perform all other related duties as assigned by management.

Qualifications:
• Education: High school diploma or equivalent required, technical certification/diploma preferred
• Years of Experience: 2 or more years of mechanical experience, previous experience servicing golf cars preferred
• Must possess a valid drives license and must comply with TSV Pool, Fleet, and DOT policies