Field Service Technician Arizona, Phoenix

Amarok, Llc; Phoenix (AZ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Per Diem

Company vehicle

Yearly bonus

Windshield time pay

Job summary

AMAROK is seeking a Field Service Technician to deliver preventive maintenance, repairs, and upgrades for perimeter security systems. The role requires Monday–Friday travel within a 150–250 mile radius, with per diem and a company vehicle provided.

The position includes annual earnings of $70,000–$90,000 (base plus overtime) and an hourly range of $30.00–$33.00, depending on experience and location. Opportunity for a yearly bonus and windshield time pay is offered.

Qualifications

• 2+ years hands-on experience troubleshooting and installing systems (access control systems or fire alarms a plus).
• OSHA certification and/or familiarity with OSHA compliance preferred.
• Must be available to travel Monday–Friday weekly.
• Valid Driver’s License required.
• Ability to lift and maneuver heavy objects and climb ladders up to 30 ft.
• Ability to operate power equipment (aerial lifts, concrete saws, jack hammers, augers, mixers).

Responsibilities

• Perform preventive maintenance, troubleshooting, repairs, and system upgrades at customer sites following SOPs.
• Assist Install Department with site planning, inspections, and commissioning after construction.
• Prioritize and route daily service calls for timely maintenance and repair work.
• Build strong relationships with customers by delivering excellent service and support.
• Support other Field Service Technicians and share knowledge.
• Drive safely and comply with traffic laws to reach service locations.

Skills

Troubleshooting

Preventive maintenance

System upgrades

Installation

Valid Driver's License

OSHA knowledge

Heavy lifting

Travel readiness

Job description

For over 30 years, AMAROK has been the nation’s leading provider of highly advanced perimeter security solutions, protecting over 9,000 commercial and industrial properties. Our multi-layered security system relentlessly stops would-be thieves where The Electric Guard Dog™ starts.

Now is the perfect time to grow your career by joining our expanding Field Operations team! As a Field Service Technician, you will play a critical role in delivering top-tier service to our customers by providing expert preventive maintenance, repairs, and system upgrades. This position requires Monday–Friday overnight travel within a designated service radius of approximately 150–250 miles , ensuring the security and functionality of our systems nationwide.

Approximate Year End Earnings: $70,000 – $90,000 (inclusive of base pay and average overtime). Hourly compensation range is $30.00 – $33.00 per hour determined by experience, skill set, travel requirements, and geographical location.

Key Responsibilities

• Conduct preventative maintenance, troubleshooting, repairs, and system upgrades at customer sites, following established standard operating procedures to ensure optimal system performance.
• Assist the AMAROK Install Department with site planning, jurisdictional compliance, inspections, and system commissioning after construction is completed.
• Organize and prioritize daily service calls and route, ensuring timely and high-quality completion of maintenance and repair work.
• Build and maintain strong professional relationships with customers by delivering outstanding service, training, and support.
• Provide assistance to other Field Service Technicians as needed, fostering a culture of teamwork and knowledge sharing.
• Drive safely while following all local, state, and federal traffic laws to reach service locations efficiently.
• Monitor daily inventory levels, accurately complete service reports, and submit documentation within required deadlines.
• Track and submit expense reports in compliance with company policies.

Requirements & Qualifications

• Must be available to travel Monday–Friday weekly
• Valid Driver’s License
• At least 2+ years of hands‑on experience troubleshooting and installing systems (experience with access control systems and/or fire alarms is a plus)
• OSHA certification and/or familiarity with OSHA compliance is strongly preferred
• Ability to lift and maneuver heavy objects as needed & safely climb a ladder up to 30 ft.
• Ability to operate various forms of power equipment such as: aerial lifts, concrete saws, jack hammers, augers, mixers, etc.
• Strong ability to analyze and troubleshoot system issues effectively
• Basic Math Skills – Necessary for measuring, calculating, and troubleshooting system configurations

• Per Diem for overnight travel
• Company vehicle and company paid travel expenses
• Yearly Bonus
• Highly competitive pay (windshield time paid)

Our recruiting experience is digital! AMAROK is an EEO/Affirmative Action Employer and will make all employment related decisions without regard to age, race, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Once you submit your application, AMAROK will process the provided personal data to evaluate your candidacy for employment. For details regarding how your personal data will be used during an interview process, and to understand our commitment to keeping your personal data safe, please review our Data Privacy Policy here – https://amarok.com/privacy-policy/

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