Field Service Technician (NETA II, III, or IV Certified)

Group CBS; Concord (NC); On-site; USD 65,000 - 85,000; Full time

Job summary

A leading company in electrical equipment manufacturing is seeking a Field Service Technician to join their team in Concord, NC. This role involves testing, troubleshooting, and maintaining various electrical systems while ensuring compliance with safety regulations. Candidates should possess strong electrical skills and have a proven history of client relationship management.

Qualifications

• 3+ years of electrical testing experience preferred.
• Ability to read and interpret blueprints and schematics.
• Valid Driver’s License required.

Responsibilities

• Travel to customer sites to test and maintain electrical systems.
• Document test results and complete field reports.
• Maintain compliance with regulatory laws.

Skills

Electrical Testing

Safety Procedures

Client Relationship Management

Technical Communication

Problem Solving

Education

High school Diploma or equivalent GED

Tools

Various Test Equipment

Job description

Field Service Technician (NETA II, III, or IV Certified)

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Field Service Technician (NETA II, III, or IV Certified)

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Monday-Thursday 6am-4:30pm

Responsible for traveling to customer sites to test, troubleshoot, and maintain electrical systems. Duties include inspecting switchgear, transformers, and cables, performing safety analyses, documenting results, and ensuring compliance with regulations.

• Travel to customer sites to inspect, test, troubleshoot, perform start-up and collect data on electrical systems.
• Track project scope completion and communicate ABM and Customer Management
• Maintain, test, repair, rebuild, and replace low, medium, and high-voltage switchgear and circuit breakers.
• Troubleshoot automatic transfer switches.
• Test and inspect low, medium, and high-voltage cable installations.
• Maintain, test, and repair transformers and related equipment.
• Test and calibrate solid-state and electromechanical relays.
• Perform relay calibration and power metering.
• Conduct low and medium-voltage motor control center and contractor testing.
• Start-up, troubleshoot, and repair generator controls and transfer schemes.
• Test and commission protection and control systems on high voltage substations.
• Sample and interpret insulated fluids.
• Complete Job Hazard Analyses including but not limited to arc-flash and shock analyses
• Document test results and complete field reports.
• Rotate emergency on-call duty.
• Maintain strict compliance with regulatory laws
• Assist in the sales process acting as the technical expert in electrical testing and maintenance of electrical equipment
  
  

Field Service

Concord, NC

ID: 4113-967

Full-Time/Regular

Job Description

Monday-Thursday 6am-4:30pm

Responsible for traveling to customer sites to test, troubleshoot, and maintain electrical systems. Duties include inspecting switchgear, transformers, and cables, performing safety analyses, documenting results, and ensuring compliance with regulations.

Essential Duties And Responsibilities

• Travel to customer sites to inspect, test, troubleshoot, perform start-up and collect data on electrical systems.
• Track project scope completion and communicate ABM and Customer Management
• Maintain, test, repair, rebuild, and replace low, medium, and high-voltage switchgear and circuit breakers.
• Troubleshoot automatic transfer switches.
• Test and inspect low, medium, and high-voltage cable installations.
• Maintain, test, and repair transformers and related equipment.
• Test and calibrate solid-state and electromechanical relays.
• Perform relay calibration and power metering.
• Conduct low and medium-voltage motor control center and contractor testing.
• Start-up, troubleshoot, and repair generator controls and transfer schemes.
• Test and commission protection and control systems on high voltage substations.
• Sample and interpret insulated fluids.
• Complete Job Hazard Analyses including but not limited to arc-flash and shock analyses
• Document test results and complete field reports.
• Rotate emergency on-call duty.
• Maintain strict compliance with regulatory laws
• Assist in the sales process acting as the technical expert in electrical testing and maintenance of electrical equipment
  
  

May be modified from time to time. Other duties, tasks and work may be assigned.

METRICS AND MEASUREMENTS

Project and demand oriented as defined by the objectives set forth by operations manager and measured based on meeting objectives, completion on time, accuracy and neatness of work, etc.

Supervisory Responsibilities

N/A

Qualifications

• 3+ years of electrical testing experience is preferred.
• Industrial Safety Processes and LOTO
• Electrical background, construction background, and/or Electrical Field Service Engineer (BSEE degree not required but a plus)
• Ability to read and interpret blueprints, schematics and three-line drawings.
• Work safely in Low, Medium and High voltage applications.
• Experienced using various test equipment such as megger, hi-pot, WRM, TTR, power factor test set, high current breaker test sets, etc.
• Proficient in LOTO and Job Hazard Analysis practices.
• Record and interpret test data (components, power quality, engineering studies, etc.)
• Maintain strong client relationships.
• Exhibit Professionalism at all times.
• Able to work overtime.
• Able to travel.
  
  

Knowledge & Skills Required

• Proficiency in Word, Excel, Access and PowerPoint.
• Strong electrical skills.
• Strong mechanical skills.
• Strong organizational skills and excellent attention to detail.
• Clear written and verbal communications.
• Organize and write procedures in a logical/methodical manner.
• Good time management skills; be able to multi-task
• Able to work at fast pace
• Work well in a team environment.
• Able to maintain confidential information.
  
  

Education & Experience

High school Diploma or equivalent GED certification required.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Driver’s License

PHYSICAL DEMANDS

• Ability to work in environments indoor and outdoor in all weather conditions.
• Climb and on ladders and scaffolding and work on man-lifts occasionally.
• Lifting requirements include occasional lifting up to 75 pounds, frequent lifting of up to 50 pounds and continuous lifting of up to 25 pounds.
• Frequent reaching/working overhead, stooping, kneeling, crouching or crawling
• Frequent walking
• Continuous standing and repetitive hand motion

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Electrical Equipment Manufacturing

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