Field Service Technician (NETA 3) New Raleigh, North Carolina

POWERX Co; Raleigh, Northern (NC, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay

Certification Incentives

Referral Bonus

Tuition Reimbursement

Medical/Dental/Vision

401k with Match

Performance Program

PTO + Holidays

Job summary

POWERX Co in Raleigh, NC, seeks a Field Service Technician (NETA 3) to lead on-site electrical testing, data collection, and reporting for de-energized equipment, ensuring safety and compliance.

You will mentor technicians, manage projects end-to-end, and write detailed reports while coordinating with operations, with travel up to 50% as needed.

Qualifications

• High school diploma/GED required; Associate’s degree preferred.
• 5+ years of experience.
• OSHA 10/30-hour, MSHA, NFPA 70-E, CPR/First Aid/BBP/AED, Power DB training a plus.

Responsibilities

• Perform moderate to advanced electrical measurements.
• Collect and record data accurately.
• Lead and manage projects from start to finish.
• Supervise and mentor field technicians.
• Write detailed reports on test results and findings.
• Set up and remove test equipment; maintain equipment.

Skills

Electrical theory

Customer service

Verbal communication

Written communication

MS Office

Education

High School Diploma/GED

Associate’s degree (technical/trade)

OSHA 10/30

MSHA

NFPA 70-E

CPR/First Aid/BBP/AED

Power DB training

Tools

Test equipment

Job description

We deliver engineering, protection and control, commissioning, NETA field services, and compliance, supporting the full lifecycle of power infrastructure.

With a multinational footprint across the United States and Canada, we bring technical depth and field-proven experience to every project.

POWERX is built on four pillars, with our people as the foundation.

Guided by our values, HEART, our people-first culture shapes how we show up for each other and for our clients because we believe the best work comes from people who feel valued and supported.

That commitment to excellence has been recognized nationally, including Great Place to Work, Fortune Best Workplace in Construction, and Power Best Companies.

In an industry where technology and complexity are ever-changing, we’re ready to help you meet today’s challenges while preparing for tomorrow’s innovations.

Work with a team that’s powered by excellence.

OUR POWERX PERKS

• Competitive Pay
• Incentives for Certifications
• Referral Bonus Program
• Tuition Reimbursement
• Medical, dental, vision, LTD, STD, Basic Life/AD&D, and other ancillary products
• 401k program with a company match
• Performance Program
• PTO including Wellness Days and Paid Holidays
• And much more!

Job Summary:

The Field Service Technician (NETA 3) serves as a project lead technician. This role involves performing moderately complex inspections, tests, and measurements, data collection, and testing for de-energized locked out/tagged out equipment. The technician is responsible for setting up and removing test equipment, record keeping, safety of others, switching, evaluations, safety grounding, interacting with other skills and operations, supervising technicians, writing reports, and performing troubleshooting.

Supervisory Responsibilities:

• Mentor Project Co-Lead Technician and NETA field technicians assigned to projects.
• Responsible for project success from start to finish, including the final report.

Duties/Responsibilities:

Moderate/Advanced Measurements

• Perform moderate to advanced electrical measurements.
• Collect and record data accurately.

Project Management

• Lead and manage projects, ensuring successful execution from start to finish.
• Supervise and mentor project co-lead technicians and field technicians.

Report Writing

• Write detailed reports on test results and findings.
• Ensure reports are accurate and submitted in a timely manner.

Test Equipment

• Assist in setting up and removing test equipment for various testing activities.
• Ensure proper handling and storage of equipment.
• Maintain cleanliness of test equipment and work areas.
• Ensure tools and equipment are kept in good condition.

Additional responsibilities and tasks as required to support the organization's goals and adapt to evolving business needs.

Attributes/Abilities:

• Must have a satisfactory background/MVR check.
• Must pass a pre-employment, post-accident, reasonable suspicion, and/or random drug test.
• Must have reliable transportation and possess a valid driver’s license.
• Basic understanding of electrical theory.
• Proficiency in Microsoft Office.
• Interpersonal and social skills; strong customer service skills.
• Excellent verbal and written communication.
• Ability to prioritize tasks and attention to detail.

Experience and Education:

• High school diploma/GED required, Associate’s degree from an accredited 2-year technical college or trade school preferred.
• 5+ years of experience.
• OSHA 10/30-hour, MSHA, NFPA 70-E, CPR/First Aid/BBP/AED, Power DB training a plus.

Physical Requirements:

• Ability to travel up to 50% of the time.
• Ability and willingness to work occasional overtime as needed.
• Ability to lift up to 50 pounds.
• Must wear appropriate and mandated PPE including arc-flash suit, safety glasses, hard hat, respirator, hearing protection, steel-toed boots, etc.
• Ability to walk, stand, climb, pull, push, sit, and work in a cramped or confined space.
• Potential low exposure to various conditions, including dirt, heat, fumes, smoke, water, noise, vibration, grease, oil, and dust.

POWERX is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

AI Transparency Notice

POWERX may use technology-assisted tools, including artificial intelligence (AI), to help review applications, match candidate qualifications to job requirements, and support our recruiting team during the hiring process. AI-assisted tools do not make final employment decisions. All hiring decisions are made by qualified human reviewers.

If you have questions about our use of AI in the hiring process or would like to request an alternative review process where legally required, please contact our Talent Acquisition team at [e-mail].