Field Service Technician (Nationwide)

BTech Inc.; Chicago (IL); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Health benefits

Paid training

Paid time off

401K

Job summary

BTECH, Inc. is seeking a Field Service Technician to perform on-site installation, start-up, troubleshooting, and repair across the United States. You will complete preventative maintenance, issue detailed service reports, and follow standard processes while advancing product knowledge through regular training.

The role requires 1–3 years of field service experience, strong problem-solving skills, and the ability to lift up to 50 pounds. Occasional worldwide travel may be required.

Qualifications

• High School diploma or equivalent. Military experience is a plus.
• 1-3 years of relevant field service experience.
• Competency in field service including installation and equipment start-up is a plus.
• Hands-on use of electronic test equipment and/or DC power experience.
• Basic battery knowledge.
• Ohm's Law knowledge.
• General Safety and Arc Flash Safety (NFPA70).
• Ability to lift up to 50 pounds.
• Strong computer skills (MS Office, Windows, Network settings).
• Good interpersonal skills and self-motivation.

Responsibilities

• Manage on-site equipment installation, start-up, troubleshooting and field repair, preventive maintenance, and test tasks.
• Diagnose errors or technical problems and determine solutions.
• Produce timely and detailed service reports.
• Follow all internal company processes and procedures.
• Attend training sessions to maintain product knowledge.
• Travel within the U.S. approximately 90% of the time; occasional worldwide travel.

Skills

Field service

Installation

Troubleshooting

Start-up

DC power

Ohm's Law

Safety training

MS Office

Education

High School diploma

Tools

Electronic test equipment

DC power

Job description

Field Service Technician (Nationwide) (Arizona; Chicago, IL; ...)

BTECH is a leading global provider of sustainable US-based manufacturing and battery monitoring solutions that ensures batteries perform as intended for safety, reliability, and lifespan. Join our team as a Field Service Technician and play a vital role in providing service and customer support during field visits and dispatches.

Responsibilities:

• Manage all on-site equipment installation, equipment start-up, troubleshooting and field repair, preventative maintenance, and test tasks.
• Diagnose errors or technical problems and determine proper solutions.
• Produce timely and detailed service reports.
• Master and follow all internal company processes and procedures.
• Maintain an understanding of company products and subcomponents by attending company provided training sessions as assigned.
• Travel within the U.S. approximately 90% of the time. Occasional worldwide travel may also be required.

Requirements:

• High School diploma or equivalent. Military experience is a plus.
• Minimum of 1-3 years of relevant experience.
• Competency in field service including installation and equipment start-up a plus.
• Hands on use of electronic test equipment and/or DC Power experience.
• Basic battery knowledge.
• Electronic (Ohm’s Law) knowledge.
• General Safety and Arc Flash Safety (NFPA70).
• Ability to work with hands, in tight spaces, in various work environments, lifting up to 50 pounds.
• Strong computer skills (MS Office, Windows, Network Settings).
• Good interpersonalskills, excellent communicator, self-motivated.

We offer a competitive salary package ($26 to start), health benefits (Medical, Dental, Vision, HRA, FSA, Company paid Life Insurance & AD&D, and 401K) paid training, paid time off, and a stimulating work environment.

BTECH, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This is a full time position