Field Service Technician-Must be located in (SD, ND, MN, IA, NE, KS)

GEA Group; Bismarck (ND); On-site; USD 70,000 - 98,000; Full time

Benefits offered by this job

Medical, dental, vision coverage onDay

12 paid holidays + 136 hours PTO

7% 401(k) employer match

Tuition reimbursement

Employee Assistance Program

Health Savings/ Spending Accounts

Job summary

GEA Group is seeking an experienced field service professional to support customers across multiple sites. You will travel to job sites to perform preventive maintenance, install and commission new machinery, and train customers on operation and safety.

Ideal candidates have at least 5 years of experience with mechanical equipment, strong troubleshooting skills, and a proven ability to communicate clearly with customers while maintaining high service standards.

Qualifications

• High School Diploma required.
• Minimum 5 years working with mechanical equipment.
• Extensive travel up to 75%.
• Availability for occasional weekend work.
• Understanding of hand tools and mechanical techniques.
• Computer literate.

Responsibilities

• Travel to customer sites to perform preventive maintenance and emergency service.
• Perform new machine installation, commissioning and customer training.
• Troubleshoot mechanical issues and communicate effectively with customers.
• Ensure customer satisfaction through high quality service, prompt execution and follow up.

Skills

Communication

Teamwork

On-site organization

Technical writing

Computer literacy

Hand tools

Measurement tools

Troubleshooting

Customer service

Education

High School Diploma

Tools

Measurement tools

Testing equipment

Hand tools

Job description

Responsibilities / Tasks GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.At GEA, we're not just building equipment, we're building lasting careers with an average employee tenure range from 8 + years, reflecting the strong culture, growth opportunities, and support we provide.

• Start strong - Medical, dental, and vision coverage begins on your first day
• Recharge and refresh - Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore
• Invest in your future - A 7% 401(k) employer match helps grow your retirement savings faster
• Keep learning - Take advantage of tuition reimbursement to further your education or skillset
• Get support when you need it - Access to a confidential Employee Assistance Program for personal or professional guidance
• Save smart - Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses

Travel to customer sites to perform preventive maintenance and emergency servicePerforms new machine installation, commissioning and customer trainingAbility to troubleshoot mechanical issues and communicate effectively with customersEnsures customer satisfaction through high quality service levels, prompt execution and customer follow upHigh School Diploma A minimum of 5 years working with mechanical equipmentExtensive Travel, up to 75%Availability for occasional weekend workUnderstanding of Hand Tools and mechanical techniquesComputer LiterateSome technical writing skillsGood organizational skills, particularly on site, are criticalBackground in Wastewater, Renewable Energy, Dairies, Breweries preferred.Strong background in Mechanical , Electrical (AC/DC) , or Millwright tradesSkilled in troubleshooting digital, electrical, pneumatic, and mechanical systemsProficient in using measurement tools and testing equipmentSolid communication and teamwork skills - serving as the face of GEA onsiteOrganized and professional with strong customer service ethicsComfortable in a high-travel , hands-on field service environmentApplicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.