Field Service Technician (Moonbeam)

Richman Property Services; Tampa (FL); On-site; Full time

Job summary

A leading property management company is seeking a Field Service Technician in Tampa, FL. This role involves installation, troubleshooting, and maintenance of COAX and fiber networks. The ideal candidate will have strong networking skills and customer service experience. Join a team dedicated to providing quality living environments and enjoy competitive pay and benefits.

Benefits

Competitive pay and comprehensive benefits package

Quarterly Pay Increase Opportunities

Medical, dental, vision, life insurance, and disability coverage

401(k) retirement plan with employer match

Opportunities for student loan repayments and tuition reimbursement

Paid sick time and vacation time

Opportunities for career advancement

Qualifications

• 2-5 years of related employment experience required.
• Customer service-driven background is a plus.

Responsibilities

• Troubleshoot hardware, software, and connectivity in COAX and fiber-based networks.
• Inspect residential networks including outlets, drops, and routers.

Skills

Troubleshooting

Networking

Customer Service

Education

High School Diploma

Trade School or Comparable Certifications

Tools

Microsoft Windows

MAC OSX

COAX based networking equipment

CISCO 10K

Job description

Join to apply for the Field Service Technician (Moonbeam) role at Richman Property Services

3 weeks ago Be among the first 25 applicants

Join to apply for the Field Service Technician (Moonbeam) role at Richman Property Services

Richman Property Services provided pay range

This range is provided by Richman Property Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$24.00/hr - $25.00/hr

Moonbeam Communications & Equipment, LLC, a division of Richman Property Services, Inc. is currently seeking a hands-on, team-oriented, full-time time Field Service Technician to join our Moonbeam Team!

As one of the nation’s top ten residential property owners, our mission is to ensure that our residents live in a quality apartment community they can be proud of. Our team accomplishes this by delivering optimal customer service and creating a safe and inviting home.

The full time Field Service Technician will support Richman Property Services, Inc. properties in Central Florida, primarily based out of the Tampa Bay and Polk County, FL.

SUMMARY:

The Field Service Technician will be responsible for installation, troubleshooting and maintenance of all aspects of COAX and fiber based, large networks. Troubleshooting and inspection of residential networks is required and will include: Outlets, drops, switches, routers, tablets, computers, cameras, VPNs and gaming consoles.

RESPONSIBILITIES:

• Troubleshoot hardware, software, connectivity in COAX and fiber-based networks.
• Applicant must be able to use and understand a cable based, digital signal meter.
• Must be able to troubleshoot WAN/LAN connectivity.
• Must have working knowledge of networking equipment, such as: digital cable modems, MTA, MicroTik routers, switches, wireless access points, ONT, ONU
• Must have working knowledge of the OSI model
• Must have working knowledge of Cable and fiber based CMTS infrastructure.
• Applicant must be able to configure Microsoft Windows and MAC OSX for connectivity in residential environments.
• Applicant must have working knowledge of COAX based networking equipment, such as: taps, nodes, amps, splitters, fittings, and industry standard practices.
• CISCO 10K experience welcome.
• Applicant must have a valid driver’s license.
• Applicant must be able to drive for long periods, and route themselves to triage issues and limit down time of subscribers.
• Applicant must be able to work alone and make decisions or convey issues over the phone under little, to no, onsite supervision.
  
  

NOTE: This job description is inclusive of but not limited to the job specifications contained herein. Additional duties or job functions may be required as deemed necessary by the Supervising Personnel of Moonbeam Communications.

EDUCATION: Trade School or Comparable Certifications, High School Diploma

EXPERIENCE: 2-5 Years of related employment experience, Customer Service driven background is a plus.

SKILLS & CERTIFICATIONS:

Certifications are desirable, but not required with appropriate work experience.

Benefits:

• Competitive pay and comprehensive benefits package
• Quarterly Pay Increase Opportunities
• Medical, dental, vision, life insurance, and disability coverage
• 401(k) retirement plan with employer match of $0.50 for every $1.00 up to 6%
• Opportunities for student loan repayments and tuition reimbursement
• Paid sick time, vacation time, and opportunities for career advancement
  
  

Join our Team:

If you're seeking a rewarding career opportunity with one of the top Property Management organizations in the country, we want to hear from you! Visit our website at https://www.therichmangroup.com/ to learn more about Richman Property Services, Inc.

Please Note:

We conduct criminal background and drug screenings. Richman Property Services provides equal employment opportunities to all qualified applicants, regardless of race, color, sex, religion, national origin, age, disability, or genetic information.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

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