Field Service Technician - Mobile, AL

NCR Voyix Corporation; Alabama; Hybrid; USD 24,796 - 27,552; Full time

Benefits offered by this job

401K savings plan

Paid vacation (up to 80 hours in first year)

Medical insurance available immediately

Company-provided vehicle

Job summary

NCR Corporation is seeking a Field Service Technician I based in Mobile, AL. In this role, you'll provide frontline service and support in various retail settings, handling technical maintenance and customer inquiries.

With a pay range of $18.00 to $20.00 per hour, the position offers formal training and various benefits including paid holidays, medical insurance, and a company vehicle. Ideal candidates will have basic electronic skills and a valid driver's license.

Qualifications

• At least 18 years of age.
• Valid driver's license and satisfactory driving record.
• Ability to perform essential job functions with or without reasonable accommodation.

Responsibilities

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment such as self-checkout systems.
• Perform maintenance, repair, and preventive maintenance work.

Skills

PC skills

Basic electronic skills

Familiarity with specific hardware and operating systems

Tools

A+ Certification

CompTIA N+

Job description

About NCR Voyix

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. The company is headquartered in Atlanta, Georgia and serves customers in more than 35 countries worldwide.

Job Title

Field Service Technician I

Location

Mobile, AL

Position Summary & Key Areas of Responsibility

Are you a Field Technician, Field Engineer, or Service Technician? Do you want to start a career handling technical maintenance in a variety of retail settings? NCR Voyix is looking for Field Service Technicians. Our Field Services Team creates value for our customers by delivering solutions that build long‑term relationships. Acting as a first line response, you will communicate in an open, helpful, and engaging manner and focus on finding the right solution. You will organize and triage customer issues, and handle problems before they start. Formal training (provided through NCR Voyix) will empower you to give customers what they need when they need it. Our virtual and hands‑on classroom training enables fast learning and creates an environment where you can stretch yourself and make an impact.

Pay and Benefits

Hourly pay range: $18.00 to $20.00, based on location and experience levels. Overtime is paid at time and a half. 7 paid holidays and 6 paid floating holidays. Paid vacation – up to 80 hours in the first year. 401K savings and retirement plan. Company‑provided vehicle (usage only). Medical insurance is available immediately.

Field Service Technician Responsibilities

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment such as self‑checkout systems within an assigned territory.
• Perform maintenance, repair, preventive maintenance work, and system overhauls.

Basic Qualifications

• Local candidate to a specific geographic area.
• Authorized to work in the US.
• At least 18 years of age.
• Valid driver’s license and driving record that satisfies NCR fleet requirements.
• PC skills, basic electronic skills, and familiarity with specific hardware and operating systems.
• Ability to perform essential job functions with or without reasonable accommodation.
• Prolonged travel with driving for several hours per day.
• Rotating and weekend shifts, flexible shift work within set teams (morning, afternoon, and evening start times, including some holidays).
• Carrying and lifting tools, parts, and equipment weighing up to 75 lbs without assistance, up to 150 lbs with assistance.
• Ability to bend, squat, walk, stand, sit, reach, work with hands, and repetitively grasp and manipulate objects of varying size.
• Willingness to be trained on and operate small‑scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches.

Preferred Qualifications

• Familiarity with large servers, mainframe computers, and imaging software.
• A+ Certification, CompTIA N+, or other relevant certifications.
• One or more years of related experience.

EEO Statement

Offers of employment are conditional upon passage of screening criteria applicable to the job. Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance, and encouraged to reach their full potential. We believe in understanding and respecting differences among all people.