Field Service Technician - Medical Equipment, Remote-Ready

Siemens Healthineers AG; Boston (MA); Remote; USD 57.000 - 78.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Paid time off

Paid sick time

Zusammenfassung

Siemens Healthineers AG in the United States seeks a Field Service Technician to perform preventive maintenance on Varian Medical Systems equipment, ensuring reliable operation at customer sites. This remote-based role requires onsite work across local locations within the Greater Boston area, with after-hours responsibilities per documented procedures.

The role emphasizes strong time management, customer communication, and technical proficiency with electronic and electro-mechanical systems.

Qualifikationen

• Excellent time management and professional communication with internal teams and customers.
• Strong written, verbal and interpersonal communication to maintain customer relationships.
• Familiar with technical documentation and procedures in the field.
• Basic knowledge of electronic, electro-mechanical, pneumatic, hydraulic, and plumbing systems.
• Experience with handheld test equipment like DVM/DMM and Oscilloscope.
• Basic technical experience with micro-computers/PC-based systems.
• Maintains vendor credentialing and access requirements for customer sites.
• HS degree or vocational training/electronics preferred.

Aufgaben

• Perform preventive maintenance on Linear Accelerators and imaging systems per procedures.
• Manage daily/weekly schedule to service equipment within the region.
• Escalate incidents when needed and seek assistance from senior staff.
• Complete field service work orders, expense reports, and manage parts inventory.
• Communicate follow-up actions to the assigned representative.

Kenntnisse

Time management

Customer communication

Written/Verbal communication

Technical documentation

Electronic/electro-mechanical basics

Hand tools

Escalation process

Client interaction

Ausbildung

HS Degree or Equivalent Preferred

Tools

DVM/DMM

Oscilloscope

Hand tools

Workday/ERP tools

Jobbeschreibung

Siemens Healthineers AG in the United States seeks a Field Service Technician to perform preventive maintenance on Varian Medical Systems equipment, ensuring reliable operation at customer sites. This remote-based role requires onsite work across local locations within the Greater Boston area, with after-hours responsibilities per documented procedures.

The role emphasizes strong time management, customer communication, and technical proficiency with electronic and electro-mechanical systems.