Field Service Technician - Material Handling Equipment - Worcester, MA

Abel Womack; Worcester, Northern (MA, KY); Hybrid; USD 30,000 - 50,000; Full time

Benefits offered by this job

Company vehicle

Technical training

Career growth

Job summary

Abel Womack is seeking skilled Field Service Technicians to join our team in Worcester, MA. You will travel within a defined territory to install, maintain, repair Raymond battery-powered lift trucks and other automated material handling equipment.

We offer a company-issued service vehicle, extensive technical training, and long-term career growth. This is a full-time role with competitive hourly pay in a supportive, team-focused environment.

Qualifications

• Diagnose and repair mechanical and electrical equipment.
• Experience with electrical fuel systems, sensors, hydraulics, PLCs, or charging systems.
• Read schematics, maps, blueprints, and manuals.
• Regular communication with team, parts reps, dispatch, techs, and customers.
• Maintain professional demeanor and build positive customer relationships.
• Provide your own basic tools; company provides specialty tools.
• Valid driver's license with good driving record.
• Ability to lift up to 75 lbs.

Responsibilities

• Travel within territory to install, maintain, and repair Raymond battery-powered lift trucks and related equipment.
• Troubleshoot and resolve equipment challenges with customers.
• Grow mechanical and technical skills through ongoing training.
• Submit electronic work orders using a company tablet.
• Represent Abel Womack with professionalism and excellent customer service.

Skills

Mechanical repair

Electrical repair

Read schematics

Customer service

Driver's license

Tablet usage

Tools

Tablet

Job description

Field Service Technician - Material Handling Equipment - Worcester, MA

#AWK-19626

WORCESTER, Massachusetts, United States

Location(s)

WORCESTER , Massachusetts 01601 , United States

Full or Part Time

Full-time

Job Description

Field Service Technician – Material Handling Equipment

Worcester, MA and surrounding area
$23-$36 per hour

Come for the career. Stay for the team.

Abel Womack is seeking skilled and motivatedField Service Techniciansto join our team. Interested in working on electric vehicles and automated equipment? Whether you’ve worked as a forklift technician or have transferable experience as an auto, diesel, conveyor, heavy equipment, or other electro-mechanical mechanic - this could be the perfect next step in your career. If you enjoy independent field work but appreciate having a strong support network when things get tough, you’ll fit right in.

At Abel Womack, we believe great culture attracts great talent. For over 100 years, we’ve built a Best-in-Class organization by valuing our employees and delivering exceptional service to our customers. We offer competitive pay, comprehensive benefits, and a supportive, team-focused environment where your contributions matter.

This role provides acompany-issued service vehicleand extensivetechnical training. As awell-established industry leader in material handling solutions, we offer long-termcareer growth,job stability, and advancement opportunities.

What You’ll Do

• Travel within an assigned territory to install, maintain, and repairRaymond battery-powered lift trucksalong with working on warehouse storage systems, conveyors, carousels, and other automated material handling equipment
• Work directly with our customers to troubleshoot and resolve equipment challenges
• Apply and grow your mechanical and technical skills through continuous training
• Submit electronic work orders efficiently using a company-provided tablet
• Represent Abel Womack with professionalism and excellent customer service

Qualifications and Skills

• Ability todiagnose and repair mechanical and/or electrical equipmentwith a focus onquality, efficiency, and cost-effective maintenance.
• Experience with electrical fuel systems, sensor technology, hydraulics, PLCs, or charging systems (a plus)
• Ability to read schematics, maps, blueprints, and manuals
• Ability to communicate regularly by phone and in person with team members, parts representatives, technical specialists, dispatch, lead service techs, and customers, required
• Demonstrated ability to maintain a professional demeanorandbuild positive customer relationshipsby consistently deliveringexcellent customer service
• Must provide your own basic mechanic tools; specialty tools will be provided
• Valid driver’s license with a good driving record
• Ability to lift up to 75 lbs. regularly

Why You’ll Love Working Here

• Straight hourly pay -no flat rate
• Overtime opportunities
• Access to nationally recognized technical training and certifications
• Technicians travel within a defined territory
• 401(k) with company match
• A culture built on respect, expertise, and teamwork

Join Us

Our tagline is"Discover the Difference" - because of our unique capabilities and philosophy.

Join our team andbe the difference.

Abel Womack is an Equal Opportunity Employer.
Veterans are encouraged to apply.

Hourly Rate is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications.

Accessibility Assistance:If you have a medical condition or disability and need a reasonable accommodation for any part of the employment process, please call 203-626-6499 and leave a message describing the nature of your request and providing your contact information. Abel Womack will only respond to inquiries concerning a request for reasonable accommodation from individuals who are unable to complete our online application.

Abel Womack is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, ancestry, gender identity, genetic information, age, sexual orientation, pregnancy, medical condition, disability, veteran or military status or any other characteristic protected by federal, state or local law.

The Raymond Corporation is an E-Verify Employer.