Field Service Technician - Little Rock

raymondcorpcareers; Little Rock (AR); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

PTO/paid holidays

Medical/dental/vision

Retirement matching

Tuition reimbursement

Comprehensive training

Professional growth opportunities

Job summary

Raymond Central in Little Rock, AR is seeking a Field Service Technician to support forklifts, pallet jacks, and racking systems at customer locations.

This is a full-time, hourly position with potential overtime. The role offers competitive pay and robust benefits including PTO, medical/dental/vision, retirement matching, tuition reimbursement, comprehensive training, and opportunities for professional growth.

Qualifications

• HS Diploma or GED required.
• At least 2 years of hands-on experience with mechanical, hydraulic, or electrical components.
• Ability to push, pull, and lift up to 50 lbs.
• Climb ladders or work on elevated platforms 15–30 ft high may be required.

Responsibilities

• Maintain, service, and support material handling equipment at customer locations.
• Diagnose, troubleshoot, and repair forklifts and related equipment per guidelines.
• Perform preventive maintenance on assigned equipment.
• Complete required paperwork and time records accurately as directed.
• Account for parts, materials, tools and consumables used.
• Drive safely in accordance with safety policies.
• Develop and maintain positive working relationships with customers and coworkers.
• Maintain van interior, storage devices, service manuals and documents.
• Attend meetings, trainings, and company activities as required.
• Keep a personal set of tools as required by the position.
• Collaborate with departments to ensure high quality customer service.

Skills

Strong mechanical aptitude

Industrial electricity basics

Read schematics/diagrams

Education

HS Diploma or GED

Job description

With over 100 years of combined expertise, Raymond Central develops and deploys custom material handling solutions for the world's most trusted companies. As a certified Raymond dealer, we offer new and pre-owned lift trucks and forklifts, parts, storage solutions, integrated systems, fleet management and other services to support our client's operations.

Field Service Technician – Little Rock, AR

At Raymond Central, our technicians are the heart and soul of our company. We are looking for a Field Service Technician to support forklifts, pallet jacks, and racking systems within our customer distribution center locations.

• competitive pay
• PTO/paid holidays
• medical/dental/vision
• retirement matching
• tuition reimbursement
• comprehensive training
• anda variety of opportunities for professional growth.

*This is a full time, hourly position. Some overtime may be required based on customer demands.

Principle Duties and Responsibilities:

• Maintain, service, and support material handling equipment, systems and products at the customer location in a timely and cost-effective manner so that all requirements are met.
• Diagnose, trouble-shoot, and repair forklift s and other equipment in accordance with established guidelines and proced; ensuring that positive relationships are established.
• Perform preventive maintenance on assigned equipment according to established procedures and cost guidelines at customer’s facility.
• Complete all required paperwork and time records accurately and completely follow Mobile Tech Procedures as directed by management.
• Account for all parts, materials, tools, and consumables used as required.
• Drive and work safely in accordance with company and/or customer safety policies and procedures.
• Develop and maintain positive, effective working relationships with customers and co-workers.
• Maintain the van’s interior equipment, storage devices, service manuals and related documents.
• Attend meetings, training classes and other company activities as required.
• Keep an adequate set of personal tools as required by the position.
• Work with all departments and employees to ensure high quality customer service.

Ideal candidate will possess:

• Strong mechanical aptitude & ability; basic knowledge of industrial electricity
• Ability to read schematics, diagrams, operation manuals, manufacturer’s specifications
• Experience within the industrial maintenance, automotive, heavy equipment industries

Minimum Qualifications:

• HS Diploma or GED
• At least two (2) years of hands-on technical experience with mechanical, hydraulic, and/or electrical components
• Must be able to push, pull, and lift up to 50lbs
• Must be able to climb ladders and/or work on elevated platforms that may be 15’ to 30’ in height

#RCTECH