Field Service Technician – Life Sciences Automation

Hamilton Storage; Franklin (MA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package including medical, dental, and tuition reimbursement

Paid vacation and sick time

Job summary

A leading automation solutions provider based in Franklin, Massachusetts, is seeking a dedicated Field Service Technician. This role involves conducting site surveys, installing and troubleshooting automated systems, and providing exceptional customer support. Candidates should possess an associate's degree or equivalent experience and have a strong mechanical and electronic understanding. The position requires significant travel and offers competitive compensation, including a comprehensive benefits package.

Qualifications

• Must have experience in automation or similar.
• Experience working with customers in life science or clinical fields is advantageous.
• Must be able to travel frequently as required.

Responsibilities

• Conduct site surveys for successful installations.
• Troubleshoot large scale automated systems.
• Provide on-site installation, repairs, and quality checks.
• Deliver remote support via phone and email.
• Perform customer training and assist with start-up testing.

Skills

Excellent communication skills

Ability to work under pressure

Mechanical understanding

Electronic understanding

Customer service orientation

Attention to detail

Education

Associates degree or equivalent experience

Job description

A leading automation solutions provider based in Franklin, Massachusetts, is seeking a dedicated Field Service Technician. This role involves conducting site surveys, installing and troubleshooting automated systems, and providing exceptional customer support. Candidates should possess an associate's degree or equivalent experience and have a strong mechanical and electronic understanding. The position requires significant travel and offers competitive compensation, including a comprehensive benefits package.