Field Service Technician Laser

AMADA AMERICA, INC.; Kansas City (MO); On-site; Full time

Job summary

A leading company in the machinery manufacturing industry seeks a Field Service Technician to support customers with Amada lasers in the Kansas City, MO territory. Responsibilities include installation, service, and customer training, alongside troubleshooting mechanical and electrical systems. This role offers a competitive salary and comprehensive benefits, making it an excellent opportunity for motivated candidates to advance their careers.

Benefits

Major Medical and Hospitalization

401(k) Plan

Profit Sharing

Life Insurance

Long-Term Disability

12 Paid Holidays

Travel Accommodations

$200 Work Boot Voucher

Uniform, laptop, cellphone, toolbox provided

Qualifications

• Proficient in mechanical and electrical system troubleshooting.
• Ability to communicate in English, Spanish is a plus.
• Experience with Amada applications software preferred.

Responsibilities

• Install and service Amada lasers and other equipment.
• Provide customer training on software and machine operations.
• Complete service reports and manage installation processes.

Skills

Mechanical troubleshooting

Hydraulic systems

Electrical systems

Customer service

Blueprint reading

Education

4 yr degree in Electronics

2 yr degree with experience

Tools

Volt/Ohm meter

Oscilloscope

Job description

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Description

To support customers with (but not limited to) Amada Lasers in the Kansas City, MO territory. This includes installation, service, operational training, networking, programming training, software training, application training, and laser automation training. The duties are not exclusive of performing the same functions for Punch Press and combination machines, including automated material loading/unloading machines.

Job Details

Description

To support customers with (but not limited to) Amada Lasers in the Kansas City, MO territory. This includes installation, service, operational training, networking, programming training, software training, application training, and laser automation training. The duties are not exclusive of performing the same functions for Punch Press and combination machines, including automated material loading/unloading machines.

Essential Functions

• Proficient in trouble shooting mechanical, hydraulic, pneumatic, electrical, control systems as well as networks.
• Able to precisely follow layout drawings and blue prints used in the installation of equipment.
• Complete status (service) reports on a daily basis and expense reports on a weekly basis.
• The ability to communicate in the English language.
• Excellent customer relations and follow through.
• Managing the total equipment installation process at Customer site entailing use of hand tools, climbing, bending, stooping.
• Operation, applications, software, and part programming capabilities, and customer training of such.
• Use of Amada applications software used in line control and part programming.
• Regular travel within assigned territories.
• Ability to lift up to 50 lbs.
  
  

Non-essential Functions

• The ability to communicate in the Spanish language.
  
  

Reporting Relationship

• Reports to Regional Service Manager
  
  

Subordinate Staff

None

Knowledge

• A 4 yr degree in Electronics or a minimum of a 2 yr degree with related work experience preferred.
  
  

Skills

• Ability to analyze and repair mechanical, hydraulic, pneumatic, optical and electrical systems.
• Ability to use hand tools, Volt/Ohm meter and Oscilloscope.
• Working knowledge of computers and Windows OS.
• Ability to read and interpret mechanical and electrical drawings.
• Being accountable and responsible to service and support a customer through all aspects of the customer’s ownership of the machine.
  
  

Travel

• Routine travel within assigned territories with occasional over night stays.
• Territory - Kansas City, MO territory
  
  

PAY RATE: $30.00 - $33.00/HR

Benefits

• Major Medical and Hospitalization
• Pharmacy
• Dental
• Vision
• 401(k) Plan
• Profit Sharing
• Life Insurance
• Long-Term Disability
• 12 Paid Holidays
• Travel Accommodations
• Travel/Milage Pay
• $200 Work Boot Voucher
• Uniform, laptop, cellphone, toolbox provided
  
  

Working Conditions

LIFTING: Average Weight: 50 lb. Frequency: Daily

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Machinery Manufacturing

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