Field Service Technician Laser

AMADA AMERICA; Kansas City (MO); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading company in equipment services is seeking a technical professional for installation and training on Amada Lasers in Kansas City. The role involves troubleshooting various systems, managing installations, and ensuring customer satisfaction through excellent service. Candidates should have a degree in Electronics or related experience and be adept in customer relations and technical skills.

Benefits

Major Medical and Hospitalization

Pharmacy

Dental

Vision

401(k) Plan

Profit Sharing

Life Insurance

Long-Term Disability

12 Paid Holidays

Travel Accommodations

Travel/Mileage Pay

$200 Work Boot Voucher

Uniform, laptop, cellphone, toolbox provided

Qualifications

• Degree in Electronics or related experience preferred.
• Proficient in troubleshooting mechanical, hydraulic, pneumatic, and electrical systems.
• Ability to communicate in English.

Responsibilities

• Install, service, and provide training for Amada Lasers and related equipment.
• Complete daily service reports and weekly expense reports.
• Manage total equipment installation process on-site.

Skills

Troubleshooting mechanical systems

Troubleshooting hydraulic systems

Troubleshooting pneumatic systems

Electrical systems analysis

Customer relations

Programming capabilities

Ability to read blueprints

Using hand tools

Education

4 yr degree in Electronics

2 yr degree with related work experience

Tools

Volt/Ohm meter

Oscilloscope

Job description

To support customers with (but not limited to) Amada Lasers in the Kansas City, MO territory. This includes installation, service, operational training, networking, programming training, software training, application training, and laser automation training. The duties are not exclusive of performing the same functions for Punch Press and combination machines, including automated material loading/unloading machines.

ESSENTIAL FUNCTIONS:

• Proficient in trouble shooting mechanical, hydraulic, pneumatic, electrical, control systems as well as networks.
• Able to precisely follow layout drawings and blue prints used in the installation of equipment.
• Complete status (service) reports on a daily basis and expense reports on a weekly basis.
• The ability to communicate in the English language.
• Excellent customer relations and follow through.
• Managing the total equipment installation process at Customer site entailing use of hand tools, climbing, bending, stooping.
• Operation, applications, software, and part programming capabilities, and customer training of such.
• Use of Amada applications software used in line control and part programming.
• Regular travel within assigned territories.
• Ability to lift up to 50 lbs.

NON-ESSENTIAL FUNCTIONS:

• The ability to communicate in the Spanish language.

REPORTING RELATIONSHIP:

• Reports to Regional Service Manager

SUBORDINATE STAFF:
None

KNOWLEDGE:

• A 4 yr degree in Electronics or a minimum of a 2 yr degree with related work experience preferred.

SKILLS:

• Ability to analyze and repair mechanical, hydraulic, pneumatic, optical and electrical systems.
• Ability to use hand tools, Volt/Ohm meter and Oscilloscope.
• Working knowledge of computers and Windows OS.
• Ability to read and interpret mechanical and electrical drawings.
• Being accountable and responsible to service and support a customer through all aspects of the customer’s ownership of the machine.

TRAVEL:

• Routine travel within assigned territories with occasional over night stays.
• Territory - Kansas City, MO territory

PAY RATE: $30.00 - $33.00/HR

BENEFITS:

• Major Medical and Hospitalization
• Pharmacy
• Dental
• Vision
• 401(k) Plan
• Profit Sharing
• Life Insurance
• Long-Term Disability
• 12 Paid Holidays
• Travel Accommodations
• Travel/Milage Pay
• $200 Work Boot Voucher
• Uniform, laptop, cellphone, toolbox provided

WORKING CONDITIONS:
LIFTING: Average Weight: 50 lb. Frequency: Daily

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.