Field Service Technician IV

Cooper Machinery Services; Town of Texas, Houston (WI, TX); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a skilled Field Service Technician IV to join their dynamic team. This role involves hands-on technical support for high-speed reciprocating compression equipment, ensuring optimal performance and safety at customer sites. With a focus on quality and strong relationships, you'll engage in preventive maintenance, troubleshooting, and operational support, all while traveling to various locations. If you have a passion for mechanical systems and a commitment to excellence, this opportunity offers a chance to make a significant impact in a leading company in the oil and gas sector.

Qualifications

• 10+ years of experience in field service roles with advanced knowledge of tooling.
• Certification in CAT/Waukesha/Ariel engines is preferred.

Responsibilities

• Provide technical and mechanical services at customer facilities.
• Perform preventative maintenance and troubleshoot engine problems.

Skills

Field Service Tooling

Mechanical Systems Knowledge

Communication Skills

Problem Solving

Safety Awareness

Education

High School Diploma / GED

Tools

SAP

Mechanical Hand Tools

Job description

16250 Port NW Dr, Houston, TX 77041, USA Req #766

Tuesday, April 8, 2025

Job Title: Field Service Technician IV

FLSA Status: Non-Exempt

Group: Regular – Full Time - Hourly

Department: Services

Location: Houston, TX

About Cooper Machinery Services:

Cooper Machinery Services provides natural gas compression equipment and services to customers globally in the Oil & Gas, Power, Transportation, and Marine sectors. With a proud heritage dating back to 1833, Cooper Machinery Services is the OEM for legendary product lines including Cooper-Bessemer, Ajax, Superior, Gemini, TSI, CSI, Enterprise, and Joy. Headquartered in Houston, TX, but with commercial and services hubs around the world, Cooper Machinery Services provides world-class services to more than 22,000 units in its installed base.

Our strength is our people. Each employee plays an integral role in our success and growth. With a commitment to our vision that strong relationships drive strong results and better business, our people make Cooper Machinery Services legendary.

Role Summary:

The Field Service Technician IV – High Speed Engines/Compressors will be responsible for coordinating and supervising activities while providing hands-on technical and operational support of high-speed Reciprocating Compression equipment such as Caterpillar, Waukesha, and Ariel. This position will provide support at customer facilities during commissioning, start-up, operations, preventive maintenance, corrective maintenance, performance testing, and trouble-shooting situations as required. This position requires frequent travel of long-term duration.

Responsibilities:

Under the supervision of the Field Services Site Team Leader/Manager, provide technical and mechanical services to external customers in settings such as compressor stations, process plants, etc. In the role of Field Service Technician IV you will:

• Perform preventative maintenance with site team leader guidance.
• Participate in diagnosis and correct engine problems with supervision.
• Repair and/or rebuild reciprocating engines and compressors per site team lead.
• Complete safety checks, observe all safety and security procedures, report potentially unsafe conditions, and use equipment and materials properly.
• Demonstrate accuracy and thoroughness, improve and promote quality, and monitor own work to ensure quality.
• Monitor key operations variables and other process data, report to site team lead, and ensure that the units are operating within design parameters.
• Attend on-site operations meetings with client personnel to proactively identify issues and lead the efforts to resolve them.
• Establish working relationships with key customer contacts including operators, engineering, and maintenance personnel to proactively manage long-term and short-term issues.
• Support turn-around activities for customers.
• Seek both technical and product training when available.
• Treat management and other employees with respect and contribute to building a positive team spirit.
• Follow instructions and promptly respond to management direction.
• Work with integrity, always upholding the company's values.
• All other duties as assigned.

Required Qualifications:

• High School Diploma / GED from an accredited school or institution.
• Minimum 10 years of experience in a similar role.
• Advanced knowledge of field service tooling and equipment.
• Experience with a wide range of engines and compressors of all sizes.

Preferred Qualifications:

• Certification from CAT/Waukesha/Ariel (or equivalent) in:
• CAT Gas
• CAT Gas II
• CAT 3600 ADEM III
• CAT 3600 Master Mechanic
• CAT Failure Analysis
• Waukesha GET - Gas Engine Technology (Factory-certified course)
• Waukesha GEE - Gas Engine Emissions
• Waukesha VHP Field School
• General knowledge of mechanical systems (i.e., Pneumatic, hydraulic, electrical) and experience utilizing mechanical hands tools.
• Ability to work overtime, weekends, and holidays as required.
• Ability to work in extreme heat for extended periods of time.
• Valid driver’s license and willingness to submit to a check of your driving record if required to operate a Cooper Machinery Services vehicle.
• Must be able to travel to customer sites 100% of the work time.
• Must attend and pass required industry and site-specific safety training.
• Experience with SAP preferred.
• Must be able to lift at least 50 pounds and perform labor for prolonged periods of standing, bending, or kneeling.
• Travel will be required. Estimated 25% with some overnight stays.
• Ability to work well and communicate effectively with others.
• Familiarity with a variety of technical field concepts, practices, and procedures.
• Safety-focused, service-oriented, business-focused, and a self-starter.
• Dependable with the ability to handle multiple activities successfully.
• Mature with the ability to take direction, reporting data, and completing time and expense reports.
• Result-oriented with a sense of urgency.
• Good verbal and written communication skills.
• Technical training in the oil and gas industry or associated industry.
• Master the core competencies; Basic tools; Basic Engine & Compressor Theory; Basic Shop Math Skills; Basic Computer skills – Word & Excel.

Cooper Machinery Services is an equal opportunity employer and gives all qualified applicants consideration of employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.