Field Service Technician Intermediate - After Market Service

Archrock Inc; Casper (WY); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Technician to perform maintenance and repair activities on gas compression and process equipment. This role requires strong troubleshooting skills and a commitment to customer service. You will work with various engines and compressors, ensuring optimal performance and safety standards. The position offers a dynamic work environment with opportunities for growth and development. If you have a passion for problem-solving and a desire to make a difference in the energy sector, this role could be your next career move.

Benefits

Medical, Dental, and Vision Insurance

Quarterly Bonuses

401(k) Retirement Plan with up to 5% match

Employee stock purchase plan

Tuition reimbursement up to $5,250

Dependent Education Scholarship Program

Competitive Paid Time Off

Basic Life and AD&D Insurance

Annual boot allowance

Full FR Uniform Provided

Qualifications

• 3+ years experience with natural gas engines and compressors.
• High school diploma or equivalent preferred, with valid driver's license.

Responsibilities

• Perform maintenance and repair on gas compression equipment.
• Demonstrate troubleshooting skills on various engines and compressors.

Skills

Troubleshooting and repair skills

Customer service skills

Communication skills

Preventative Maintenance

Computer skills

Education

High school diploma or equivalent

Gas or diesel engine and compressor training

Tools

Cat ET

Cat SIS

Waukesha ESM

Ariel Performance

Murphy Config Tool

Google Chrome

Outlook

Job description

Overview: Performs maintenance and repair activities on gas compression and/or process equipment at customer's location, as directed.

Skills and Abilities:
Ability to:

1. Demonstrate troubleshooting and repair skills on multiple types of equipment including Caterpillar, Cummins, and Waukesha Engines as well as Ariel Compressors.
2. Perform Preventative Maintenance (Adjust Valves) to standard with minimal assistance.
3. Perform most Call Outs without assistance.
4. Have high level customer service and communication skills.
5. Read, write and speak English (work orders, manuals, etc.).
6. Use computer skills, including vendor specific programs (Cat ET, Cat SIS, Waukesha ESM, Ariel Performance, Murphy Config Tool, etc.), Google Chrome and Outlook.
7. Regularly complete and submit company required documentation through company software in a timely manner.

Knowledge:
- Knowledge of gas engines and compressors, electrical systems, panel boards, skid wiring, etc.
- Working knowledge of relevant HSE procedures and regulations.
- General understanding of customer’s production equipment. Scrubbers, on/off skid.
- Generally understands all processes and systems on how a compressor package works.
- Knowledge of maintenance standards checklist and ability to accurately and completely follow.

Minimum Education and Certification:
- High school diploma or equivalent preferred.
- Valid driver's license and a good driving record.
- Gas or diesel engine and compressor school/training preferred.

Minimum Experience:
- Typically at least 3 years experience with natural gas engines and compressors, and a working knowledge of production equipment.

Benefits:
(Full-Time Employees)
- Medical, Dental, and Vision Insurance
- Quarterly Bonuses
- Up to 5% Match 401(k) Retirement Plan
- Employee stock purchase plan
- Tuition reimbursement up to $5,250
- Dependent Education Scholarship Program
- Competitive Paid Time off including nine paid holidays
- Basic Life and AD&D Insurance at no cost to the employee
- Annual boot allowance for field ops roles
- Annual Tool Allowance
- Full FR Uniform Provided
- Service Truck on Day 1 (Field Service Technician Roles Only)

Leadership:
- May serve as a resource to others with less experience.
- Often called on to assist in training or mentoring less experienced FST's.

Non-Essential Duties: Performs other duties as assigned.

Physical Demands:
(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)
- Must be fit for duty for the job tasks being performed (Refer to WorkSaver Systems Critical Demands for full details).
- Must meet the medical requirements necessary to wear PPE required by role (includes respiratory protection medical requirements as required by role).
- Constantly required to display good manual dexterity and to reach with hands and arms.
- Constantly required to talk and hear.
- Frequently required to sit while driving or using a PC.
- Frequently required to stand, walk, stoop, kneel, squat, and twist with good balance.
- Regularly required to lift, move and carry up to 50 pounds and to push and pull up to 110 pounds.
- Occasionally required to carry at least 40 pounds with one hand for at least 10 feet.
- Occasionally required to crawl, climb in and around equipment, stairs and vertical ladders.
- Vision abilities include close vision, distance vision, color vision, and the ability to adjust focus.

Problem Solving and Innovation:
- Most assignments regularly require some problem identification and resolution.
- Implements solutions to non-recurring problems by analyzing, interpreting and evaluating various precedents and data.
- Anticipates and proactively solves moderately complex problems using internal and external resource.
- Routinely identifies opportunities and provides ideas, methods and innovations to enhance teamwork, efficiency and quality.

Impact:
- Actions and decisions impact operational, and financial results on assigned equipment.
- Customers complain quickly if there is trouble, which will affect customer satisfaction and productivity.
- Errors will most likely result in schedule delays or increased costs.
- Accountable for HSE, service quality, and customer satisfaction.

Freedom to Act:
- Typically receives and follows specific detailed instructions and/or procedures.
- Supervision or other resources are generally available for issue.
- Follows standard practices and procedures in reviewing situations or data from which answers can most often be readily obtained.
- Within defined parameters selects methods, techniques and approaches and arranges activities to meet defined schedule.