Field Service Technician - Industrial Weighing Products

METTLER TOLEDO; Schaumburg (IL); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a global leader in precision instruments as a Field Service Technician, where you will perform calibration and maintenance on industrial weighing equipment. This role offers a dynamic work environment with opportunities for training and development, as well as a comprehensive benefits package from day one. You will be part of a team that values safety, quality, and customer satisfaction, ensuring compliance with all policies while fostering professional relationships. If you are passionate about technology and customer service, this is the perfect opportunity to advance your career.

Benefits

Company vehicle with insurance

Medical, dental, vision benefits

401(k) benefits

Tuition reimbursement

Paid time off

Disability and life insurance

Employee Assistance Program

Flexible spending

Parental leave programs

Clothing allowance

Qualifications

• Valid driver's license required for field service.
• 1-3 years experience in electro/mechanical repair preferred.

Responsibilities

• Perform calibration and preventative maintenance on weighing equipment.
• Assist with installations and repairs as needed.

Skills

Electro/mechanical repair

Customer service

PC networking

Microsoft Office proficiency

Education

High School Diploma or GED

Associate's degree

Tools

Calibration tools

Company laptop

Job description

Our Opening and Your Responsibilities

The individual is responsible for performing calibration and preventative maintenance (PM) on basic industrial weighing equipment (e.g., floor and bench scales) independently within the respective Business Area. May assist with installations, projects, and repairs as needed.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Performs basic end user training.
• Performs calibrations and preventative maintenance according to METTLER TOLEDO procedures and customer requirements.
• Assists and cooperates with Scheduling Analyst and Service Support Team as necessary.
• Proactively promotes and sells service and products; submitting sales leads as appropriate for experience level.
• Ensures compliance with all safety and quality policies and procedures.
• Completes and submits paperwork daily via company laptop professionally.
• Maintains professional relationships with customers, sales, technicians, and leaders.
• Completes Kronos timekeeping daily, ensuring accurate activity entries.
• Fosters collaboration and teamwork with colleagues.
• Complies with the Company Fleet policy.
• Submits Weights & Measures paperwork to authorities promptly.
• Performs other duties as assigned.

What You Need to Succeed

• A valid driver's license.
• High School Diploma or GED, or 5 years relevant experience in engineering, electronics, instrumentation, technology, or related fields.
• Associate's degree preferred.
• Customer-facing or field service experience preferred.
• Basic understanding of electrical, mechanical repair, PC networking, and software configuration.
• 1-3 years electro/mechanical repair or weighing industry experience.
• Ability to obtain and maintain CDL and Weights and Measures licenses.
• Proficiency in Microsoft Office tools.
• Willingness to travel overnight up to 10-25% and work overtime as needed.
• Residence within the service territory.
• Willingness to work in hazardous environments with protective equipment.

This position is safety-sensitive and subject to drug testing, including DOT regulations.

Our Offer to You

• Company vehicle with insurance.
• Tools, equipment, and clothing allowance.
• Medical, dental, vision, and 401(k) benefits from day one.
• Tuition reimbursement, perks, and discounts.
• Parental and caregiver leave programs.
• Paid time off, flexible spending, disability, life insurance, travel insurance, Employee Assistance Program, and domestic partner benefits.
• Global leader in weighing technology with a reputation for innovation and quality.

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services, renowned for innovation and quality across various industries. We operate in over 140 countries with a strong sales and service network. Visit www.mt.com for more information.

Equal Opportunity Employment

We are an equal opportunity employer valuing diversity. Employment decisions are made without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, veteran status, or other protected classes. More details are available in our Equal Employment Opportunity Policy. For your EEO rights, please click here.