Field Service Technician III - IV

Cooper Machinery Services; Huntington, Street Road (WV, NY); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Technician to provide expert technical support for Reciprocating Compression equipment. This role involves hands-on operations during commissioning, maintenance, and troubleshooting, requiring extensive travel and the ability to work in various environments. Ideal candidates will possess strong problem-solving and communication skills, along with a solid technical background in the oil and gas sector. Join a team that values safety and service excellence, where your contributions will help maintain the highest standards of customer support and operational efficiency.

Qualifications

• 4+ years of experience in Reciprocating Compression required.
• Strong technical knowledge in oil and gas industry essential.
• Excellent verbal and written communication skills are a must.

Responsibilities

• Provide hands-on technical support for Reciprocating Compression equipment.
• Serve as a Technical Subject Matter Expert in Field Services.
• Perform diagnostics and present results professionally.

Skills

Advanced Problem-solving skills

Leadership skills

Communication skills

Safety focus

Service orientation

Multitasking

Technical reporting

Education

Associates Degree with technical concentration

Formal training in technical certificate program

Technical training in oil and gas industry

Tools

Advanced Special tooling

Computer skills (Word & Excel)

Job description

4076 16th St Rd, Huntington, WV 25701, USA Req #775

Tuesday, April 8, 2025

About Cooper Machinery Services:

Cooper Machinery Services provides natural gas compression equipment and services to customers globally in the Oil & Gas, Power, Transportation, and Marine sectors. With a proud heritage dating back to 1833, Cooper Machinery Services is the OEM for legendary product lines including Cooper-Bessemer, Ajax, Superior, Gemini, TSI, CSI, Enterprise, and Joy. Headquartered in Houston, TX, but with commercial and services hubs around the world, Cooper Machinery Services provides world-class services to more than 22,000 units in its installed base.

Our strength is our people. Each employee plays an integral role in our success and growth. With a commitment to our vision that strong relationships drive strong results and better business, our people make Cooper Machinery Services legendary.

General Field Service Technician Summary:

The Field Service Technician III-IV will provide hands-on technical and operations support of Reciprocating Compression equipment and supporting utility systems within customer facilities during commissioning, start-up, operations, preventive maintenance, corrective maintenance, performance testing, and troubleshooting situations as required.

Essential Duties and Responsibilities:

• Serve as a Technical Subject Matter Expert (SME) in all technical areas of Field Services customer support.
• Provide technical and mechanical services support to all internal and external customers in settings such as workshops, compressor stations, process plants, etc.
• Be an expert in the following:
• Core Competencies
• Advanced Problem-solving skills
• Advanced leadership & communications skills
• Able to lead / perform all startup / commissioning tasks
• Reciprocating Compression Products Subject Matter Expert (SME)
• Proficient at performing engine & compressor diagnostics and interpreting collected data
• Present results to the customer in a professional manner
• Include Advanced Technicians, Instrument Technicians, Diagnostic Technicians / Product Specialists with advanced education and time in service ≥ 15 years.
• This level also includes Commissioning Specialists – seasoned veterans with expert knowledge in compressor drivers (engines & motors), process piping and valves, skid construction, controls, and customer communications (written & verbal).
• Must be familiar with GE Startup & Commissioning Standards and have the ability to start and operate the package.
• Travel 200-300 days per year anywhere from 2-14 weeks at a time.
• Work extended hours up to 10-14 hours per day including weekends/holidays, 6 – 7 days per week. A typical work week can be 60-84 hours.
• Ascend/descend ladders to examine equipment, position yourself to examine equipment including in confined spaces, move boxes weighing from 40 -50 pounds, work in outdoor weather conditions, walk long distances and share company vehicles with other employees at customer sites.

Qualifications:

• Minimum of 4 years of experience in Reciprocating Compression.
• Meets all sublevel (FS Technician I, II & III) requirements.
• Must have the following attributes:
• Safety focused, Service-oriented, Business focused, A self-starter.
• Dependable with the ability to multitask successfully.
• Mature, with the ability to take and provide direction and think on the fly based on the type of work and needs of the customer / business.
• Professional administrative and organizational skills.
• Results oriented with a sense of urgency.
• Excellent verbal and written communication skills and above average interpersonal skills are required.
• Clear, concise, and accurate service reporting is required.
• Education - Complete training for the following:
• Associates Degree with a technical concentration (Bachelor’s Degree recommended) or equivalent work experience (minimum).
• Formal training in a technical certificate program.
• Technical training in the oil and gas industry or associated industry.
• Completion of all Reciprocating Compression Systems product training.
• Master the Core competencies.
• Advanced Special tooling.
• Advanced Engine & Compressor Theory, OEM and Non-OEM.
• Advanced Product Knowledge
• Cooper Bessemer, Ajax, Superior Engine, Superior Compressor, Gemini Compressor, Clark, Waukesha, Dresser, Caterpillar
• Mastery of Advanced Shop Math Skills.
• Mastery of Computer skills – Word & Excel.
• Mastery of product documentation e.g., engineering standards, blueprints, drawings, schematics, Bill of Materials, Service bulletins…etc.
• Advanced leadership skills.
• Mastery of Engine Balancing.
• Mastery Web Deflection/Alignment.
• Product Knowledge.

Cooper Machinery Services is an equal opportunity employer and gives all qualified applicants consideration of employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.