Field Service Technician III

Applied Industrial Technologies; Sherwood (OR); On-site; USD 45,000 - 75,000; Full time

Job summary

Join a forward-thinking company as a Field Service Technician III, where you will implement and support cutting-edge Automation & Robotic Systems. This role offers a unique opportunity to apply your mechanical and electrical expertise in diverse industries, ensuring successful installations and providing exceptional customer service. With a commitment to professional development, you will have numerous career paths to explore as you grow your skills in a supportive environment. Enjoy a fulfilling career with competitive benefits, including medical insurance, 401(k) matching, and opportunities for training and tuition reimbursement. If you are ready to make an impact, this is the perfect opportunity for you.

Benefits

Base hourly rate + bonus eligibility

Medical, vision, and dental insurance

401(k) with employer match

Employee assistance program (EAP)

Vacation and sick time

Professional development

Training and tuition reimbursement

Qualifications

• 6+ years of field service experience or aptitude required.
• Experience troubleshooting, testing, and repairing technical equipment.

Responsibilities

• On-site installation, repair, and training within the Automation Industry.
• Ensure successful system installations by applying and tuning variables.

Skills

Mechanical knowledge

Electrical knowledge

PC knowledge

Technical aptitude

Troubleshooting

Customer service

Education

High School Diploma or equivalency

Tools

Hand tools

Power tools

Pneumatic tools

Electric tools

Hydraulic tools

Meters and gauges

PLCs

HMIs

Job description

What you’ll do:

The Field Service Technician III (FST III) role is responsible for the implementation, installation, service, support, and training of Automation & Robotic Systems for our clients in highly diverse industries. An FST III’s primary responsibility will be to ensure new system installations are performed successfully by applying and tuning system variables to the pre-defined scope requirements. This will require a ‘hands-on’ application of strong mechanical, electrical and PC knowledge, and skills. Additional details about what you will be doing includes:

• On-site installation, repair, and training within the Automation Industry, including robotics, vision, and motion control.
• Knowledge of electrical control systems and ability to read schematics, diagrams, and drawings.
• Strong technical and mechanical aptitude, with the ability to perform on-site fabrication, assembly, installation, testing, and troubleshooting work.
• Strong and diverse tool use experience (hand, power, pneumatic, electric, hydraulic, meters, gauges, etc.).
• Working knowledge of factory-type instrumentation & equipment (PLCs, HMIs, etc.).
• Ability to work flexible hours and to adapt to challenging work schedules and business demands.
• Travel will be required; the amount of travel will be determined by customer needs.

Why join us?

Olympus Controls (olympus-controls.com) is committed to attracting, training, and retaining a talented team. We are proud of the culture we have built and want you to join us! In addition, you will receive rewards and resources you need to feel fulfilled both professionally and personally. Benefits include:

• Base hourly rate + bonus eligibility
• Medical, vision, and dental insurance, 401(k) with employer match, employee assistance program (EAP), vacation and sick time
• A lasting and growing career – as you gain experience and become an expert in this field, you’ll have numerous career paths to choose from
• Professional development, training, and tuition reimbursement

Requirements:

• 6+ years field service experience or aptitude.
• 6+ years’ experience troubleshooting, testing, repairing, and servicing technical equipment.
• Demonstrated successful customer interaction and providing high levels of customer service.
• High School Diploma, or equivalency, required.