Field Service Technician II � TX - HVAC

Mitsubishi Electric Power Products, Inc.; Town of Texas (WI); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading technology firm is seeking a skilled Field Service Technician to provide on-site technical services for IT Cooling products. This role involves troubleshooting complex refrigeration systems and ensuring peak performance. Candidates should have an associate degree in HVAC or a related field with 2–5 years of experience in similar roles. Comprehensive health coverage and professional development opportunities are offered.

Benefits

Comprehensive health coverage

401(k) with up to 4% company match

Paid time off after 90 days

Professional development support

Employee discounts

Qualifications

• 2–5 years of experience troubleshooting HVAC or refrigeration systems.
• EPA Section 608 certification required.
• Proficiency in using mechanical and electronic test equipment.

Responsibilities

• Perform start-up services and maintenance on IT Cooling products.
• Identify issues and repair refrigeration and electro-mechanical systems.
• Troubleshoot HVAC electrical and control systems.

Skills

Troubleshooting HVAC systems

Communication

Problem-solving

Technical documentation reading

Education

Associate degree in HVAC, Electrical, or Electronics

Tools

Mechanical test equipment

Electronic test equipment

Job description

Position type Remote (for positions required to be located in specific geography)

Powering Innovation, Delivering Excellence: Leading the Future of Critical Cooling Solutions!
MEPPI's Service Center Division (SCD) is seeking a skilled and service-oriented Field Service Technician – IT Cooling to support and maintain our advanced IT Cooling products and electro-mechanical equipment. In this hands-on role, you'll provide on-site technical services, troubleshoot complex refrigeration systems, and ensure peak performance of mission-critical cooling systems for our customers.

What You’ll Do:

• Deliver On-Site Service: Perform start-up services, preventative and remedial maintenance, field modifications, and testing of IT Cooling and electro-mechanical equipment at customer locations.
• Troubleshoot & Repair: Identify issues in refrigeration and electro-mechanical systems using schematics, mechanical drawings, and testing tools. Complete repairs or component replacements as needed.
• Refrigeration System Work: Execute refrigerant-related tasks, including leak detection, reclamation, evacuation, and charging of R410A systems.
• Diagnose Electrical Systems: Troubleshoot and repair HVAC electrical and control systems to restore functionality and performance.
• Support Customers: Provide technical support to internal teams, third-party service partners, and end users.
• Inspect & Evaluate: Test returned equipment and components to assess defects and determine operational readiness.
• On-Call Emergency Support: Participate in a rotating on-call schedule to provide emergency field support when needed.
• Keep Clear Records: Maintain detailed documentation of all service visits, repairs, and installations.
• Collaborate on Projects: Offer field assistance for power equipment installations and related technical activities.
• Report & Reimburse: Submit timely and accurate expense reports in accordance with company travel and reimbursement policies.
• Promote Teamwork: Represent the Service Center Division positively by working collaboratively with other departments, suppliers, and customers.

What You Bring:

• Education & Experience: Associate degree in HVAC, Electrical, Electronics, or a related technical field with 2–5 years of experience troubleshooting and repairing HVAC or refrigeration systems—or equivalent education and experience.
• Certifications: EPA Section 608 certification required.
• Technical Expertise: Advanced proficiency in using mechanical and electronic test equipment; ability to read schematics, blueprints, and technical documents.
• Problem-Solving Skills: Strong analytical thinking with the ability to identify root causes and implement solutions.
• Communication: Excellent interpersonal and verbal communication skills for working with customers, team members, and vendors.
• Computer Literacy: Intermediate computer skills, including Microsoft Office, timekeeping, and expense reporting systems.
• Valid Driver's License: Required for travel to customer sites and use of rental vehicles.

What’s in It for You?

• Comprehensive Health Coverage: MEPPI covers 90% of the cost for medical, dental, and vision insurance, ensuring your family stays protected.
• Retirement Plans: Enjoy a 401(k) with up to 4% company match—plan confidently for your future.
• Time Off Benefits: Earn vacation after just 90 days and take advantage of 12 paid holidays annually.
• Professional Development: Access training programs and educational support to grow your expertise and career.
• Employee Perks: Participate in profit sharing and access exclusive employee discounts on MEPPI products and services.

Why MEPPI?

At MEPPI, your work powers industries and communities. As a U.S. affiliate of Mitsubishi Electric, we are leaders in cutting-edge power systems and rail transportation solutions. Join a team that values your contributions and fosters innovation in every role.

About Us:

Mitsubishi Electric Power Products, Inc. is a recognized leader in the North American power systems, rail transportation, and large visual display markets. Be a part of our global mission to drive the future of energy and transportation technologies.

Equal Opportunity Employer:

MEPPI is an Equal Opportunity Employer, committed to building a diverse and inclusive team. All qualified applicants are encouraged to apply.

Applicants are considered for all positions without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, ancestry, age, physical or mental disability or (as defined by applicable law) medical condition or genetic information, military or veteran status or any other legally protected status.

Notice to Agency and Search Firm Representatives: Mitsubishi Electric Power Products, Inc. is n ot accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Mitsubishi Electric Power Products, Inc. e mployee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Mitsubishi Electric Power Products, Inc . No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral.