Field Service Technician II - Spokane, WA

Zvh; Spokane (WA); On-site; USD 48,000 - 66,000; Full time

Benefits offered by this job

Dental insurance

Paid time off

Parental leave

Job summary

Baxter in the United States is hiring a Field Service Technician II to prepare medical devices for patient use across rental and customer-owned products. You will clean, disinfect, run function checks, and perform minor repairs while maintaining strong safety and customer-facing standards.

This role requires safe driving, on-call availability, and experience with FDA-regulated products. Baxter offers comprehensive benefits and equitable pay, with a salary range shown as $48,000-$66,000.

Qualifications

• Must be at least 21 years of age.
• High school diploma or GED required.
• Valid driver's license and clean driving record.
• Basic mathematical skills (addition, subtraction, multiplication, division).
• Preferred: Technical or Trade School training.
• DOT physical card required.
• Experience with FDA-regulated products.
• Experience in customer service.

Responsibilities

• Performs electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products.
• Troubleshoot devices and repair malfunctioning components.
• Use appropriate tools for adjustments and repairs.
• Provide on-call coverage up to 24/7, including weekends and holidays.
• Load, unload, and move medical products up to 1,680 pounds.
• Generate service revenue and complete activities under service contract.
• Safely operate a box truck or company van up to 26,000 pounds.

Skills

Troubleshooting

Customer service

Driving

Mathematical skills

Education

High school diploma or GED

DOT physical card

Job description

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride.

Your Role at Baxter The Field Service Technician II

Your Role at Baxter The Field Service Technician II will perform functions related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This is where we transform healthcare together by cleaning, disinfecting, operational function checks, and minor repairs of Baxter and non-Baxter products. Explore a Day in the Life of a Field Service Technician and learn more about Field Service Careers here. Every repair, every delivery, and every call makes a real impact. In addition to the repair work, the FST II is also responsible for performing the same responsibilities as a FST II related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This position requires operating a fleet vehicle in a safe manner as well as direct customer contact. Additionally, will provide 24/7 delivery, removal, and service support for products in service centers and customer accounts in a timely and professional manner. Our commitment to our mission means we are there when patients and healthcare professionals need us, during the critical moments that matter most! Your team: The field service team works within hospital and service setting environments to repair medical devices.

Baxter offers dental, medical, and vision insurance, paid time off, parental leave, and more.

What You’ll Do:

• Performs electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products.
• Ability to troubleshoot devices and repair any malfunctioning components.
• Ability to use the appropriate tools in making required adjustments and repairs.
• Ability to provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits.
• Ability to load, unload, and remove medical products, weighing up to 1680 pounds.
• Generate service revenue and complete activities required under service contract.
• Safely operate box truck vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck.

What You’ll Bring:

• Must be at least 21 years of age.
• High school diploma or GED.
• Valid driver's license and driving record.
• Basic mathematical skills – addition, subtraction, multiplication, and division.
• Preferred Qualifications Technical or Trade School training.
• DOT physical card (assistance is provided).
• Experience with FDA regulated products.
• Experience in customer service.

Safety Requirements:

• Must wear personal protective equipment including but not limited to safety shoes, eye protection, gloves, and protective clothing.
• All equipment is provided.
• Frequently works in environments were biohazards could be present.
• i.e. Hospitals, Service Centers, and Depots

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

The salary range for this position is $48,000-$66,000.

Applicants must be authorized to work for any employer in the U.S.

We are unable to sponsor or take over sponsorship of an employment visa at this time.

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters.

Baxter offers dental, medical, and vision insurance, paid time off, parental leave, and more.

• Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance.
• Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching.
• We also offer Flexible Spending Accounts, educational assistance programs, and time‑off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave.
• Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits.
• Join us and enjoy the competitive compensation and benefits we offer to our employees.

Equal Employment Opportunity

Baxter is an equal opportunity employer.

Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Since 1931, we have been at the forefront of innovation by bringing smarter, more personalized care to patients around the world. Now, we’re more determined than ever to make a lasting impact as we are redefining healthcare delivery across the care journey. Our Mission to Save and Sustain Lives motivates us as we create a culture in which each of us can succeed. This is where you belong.