Field Service Technician II - Power Systems

Ring Power Cat; Palm Bay (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

Ring Power Corporation, Inc. is seeking a Service Field Tech II to perform diagnostics and repairs on customer or company‑owned equipment. You will maintain tools, document repairs, and ensure safety and quality standards are met while working within established budgets.

The role requires 3–4 years of experience, high school diploma or GED, and a valid driver's license. Training to designated Service Field Tech II will be completed as part of the role.

Qualifications

• High School diploma or GED required.
• 3–4 years of experience.
• Able to understand written material and communicate orally and in writing with employees and customers.
• Valid Driver License.
• Completed required training to be designated Service Field Tech II.
• Proficiency in use of a computer, Microsoft Office products and relevant Dealer software programs (desired).

Responsibilities

• Diagnose and perform designated repairs on customer or company‑owned equipment including, but not limited to, mechanical, electrical and hydraulic troubleshooting, maintenance and repairs.
• Maintain necessary tools required for job performance to diagnose, disassemble and assemble components to manufacturer's specifications.
• Inspect components to ensure maximum parts reuse to control repair costs; complete required documentation using appropriate software to record repairs performed and account for repair times.
• Monitor job expenses versus repair estimates and ensure the supervisor is aware of any cost over‑run prior to the job's completion.
• Train and/or mentor others in the department.

Skills

Safety

Job Specific Skills

Communication

Information Gathering

Fiscal Accountability

Takes Initiative

Results Oriented

Adaptability

Credibility

Personal Development

Education

High School Diploma or GED

3–4 years experience

Valid Driver License

Training to Service Field Tech II

MS Office & dealer software proficiency

Tools

MS Office

Dealer software

Diagnostic tools

Job description

Primary Job Responsibilities

• Conduct all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wear proper personal protective equipment.
• Attend and successfully complete required technician training classes.
• Maintain necessary tools required for job performance to diagnose, disassemble and assemble components to manufacturer's specifications.
• Diagnose and perform designated repairs on customer or company‑owned equipment including, but not limited to, mechanical, electrical and hydraulic troubleshooting, maintenance and repairs.
• Work in a neat and orderly fashion, constantly look for ways to improve methods of work, work area and safety standards.
• Inspect components to ensure maximum parts reuse to control repair costs; complete required documentation using appropriate software to record repairs performed and account for repair times.
• Monitor job expenses versus repair estimates and ensure the supervisor is aware of any cost over‑run prior to the job's completion.
• Approach work positively, maintain supportive conduct for the work team and set the standard for others to follow; contribute to team efforts by accomplishing tasks on time while maintaining safety and quality expectations.
• Train and/or mentor others in the department.
• Perform other duties as assigned.

Essential Job Competencies

• Safety – fully support, encourage and follow safe work behavior, treating safety as paramount.
• Job Specific Skills – demonstrate required depth and mastery of knowledge and skill associated with the job, effectively applying job‑specific knowledge, skills and ability to resolve workplace challenges.
• Communication – use active listening skills, convey information clearly, use feedback to verify effective communication, keep stakeholders informed and avoid surprises.
• Information Gathering – check all appropriate sources, obtain high‑quality relevant information, ensure accuracy and completeness, document sources.
• Fiscal Accountability – follow fiscal regulations and procedures when committing resources, responsibly allocate and account for fiscal resources, monitor budget usage, seek ways to reduce costs.
• Takes Initiative – resolve issues without requiring direction, make timely decisions, assertive when necessary to facilitate change.
• Results Oriented – strong sense of urgency, focus on achieving results despite obstacles, identify efficient methods to achieve tasks on time, adjust schedules as needed.
• Adaptability – adapt to changing business needs and responsibilities, recover quickly from setbacks, modify preferred methods when necessary.
• Credibility – demonstrate responsibility, reliability, honesty, maintain commitments and confidentiality.
• Personal Development – take responsibility for personal learning and development, acquire and refine technical and professional skills.

Education and Experience

• Formal Education: High School diploma or GED.
• Experience: 3–4 years.
• Ability to understand written material and communicate orally and in writing with employees and customers.
• Valid Driver License.
• Successfully completed all required training curriculum to be designated Service Field Tech II.
• Proficiency in use of a computer, Microsoft Office products and relevant Dealer software programs (desired).

Knowledge, Skills, and Abilities

• Job requires complex problem‑solving ability with little guidance; independent research and analysis needed.
• Job requires some creativity to generate solutions or improve effectiveness within well‑established boundaries.
• Autonomy: work not normally monitored; use discretion; focus on outcome rather than process.

Work Environment

• Stress Load: Regular exposure to these stresses (20–80% of the time).
• Workload Fluctuation: Job frequently involves changes in priorities, complexity and/or quantity of work.
• Work Schedule: Regular business hours with frequent requirements to work nights, holidays and weekends.

Physical Demands

• Climbing – Occasionally (up to 3 hrs/day)
• Balancing – Occasionally (up to 3 hrs/day)
• Stooping – Occasionally (up to 3 hrs/day)
• Kneeling – Frequently (3–6 hrs/day)
• Crouching – Frequently (3–6 hrs/day)
• Crawling – Frequently (3–6 hrs/day)
• Reaching – Frequently (3–6 hrs/day)
• Standing – Constantly (6–8 hrs/day)
• Sitting – Frequently (3–6 hrs/day)
• Walking – Frequently (3–6 hrs/day)
• Feeling – Frequently (3–6 hrs/day)
• Fingering – Frequently (3–6 hrs/day)
• Grasping – Frequently (3–6 hrs/day)
• Repetitive Motion – Frequently (3–6 hrs/day)
• Talking – Frequently (3–6 hrs/day)
• Hearing – Frequently (3–6 hrs/day)
• Pushing (up to 25 lbs.) – Frequently (3–6 hrs/day)
• Pulling (up to 25 lbs.) – Frequently (3–6 hrs/day)
• Lifting (up to 25 lbs.) – Frequently (3–6 hrs/day)
• Pushing (26–50 lbs) – Occasionally (up to 3 hrs/day)
• Pulling (26–50 lbs) – Occasionally (up to 3 hrs/day)
• Lifting (26–50 lbs) – Frequently (3–6 hrs/day)
• Pushing (Over 50 lbs) – Occasional (up to 3 hrs/day)
• Pulling (Over 50 lbs) – Occasional (up to 3 hrs/day)
• Lifting (Over 50 lbs) – Occasional (up to 3 hrs/day)

Environmental Conditions

• Inside conditions: Protection from weather but not necessarily from temperature change.
• Outside environmental conditions: No effective protection from weather.
• Extreme cold: Temperatures below 32 °F for periods of more than one hour.
• Extreme heat: Temperatures above 100 °F for periods of more than one hour.
• Noise: Sufficient to require shouting to be heard above ambient noise level.
• Vibration: Exposure to oscillating movements of the extremities of whole body.
• Hazards: Variety of physical conditions (e.g., proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals).
• Atmospheric conditions: Fumes, odors, dust, mists, gases or poor ventilation that affect the respiratory system or skin.
• Oils: Air and/or skin exposure to oils and other cutting fluids.
• Air particulates / contaminants: Workers required to wear respirator.

Equal Opportunity Employer

RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER.