Field Service Technician II - Air Compressor

Ring Power Cat; Pompano Beach (FL); On-site; USD 45,000 - 70,000; Full time

Job summary

Ring Power Corporation, Inc. is seeking a skilled Field Technician II to diagnose, repair, and service Caterpillar equipment. You will work with mechanical, electrical and hydraulic systems, maintain tools, and document repairs accurately.

The role requires safety-first mindset, strong communication, and the ability to mentor others while meeting budget guidelines. Expect regular business hours with occasional nights, holidays, and weekends as operational needs arise; healthy teamwork and

Qualifications

• High School diploma or GED required.
• 3–4 years experience.
• Ability to understand written material and communicate orally and in writing with employees and customers.
• Successfully completed required training to be Service Field Tech II.
• Proficiency in Microsoft Office products and dealer software (desired).

Responsibilities

• Diagnose and repair equipment including mechanical, electrical and hydraulic systems.
• Disassemble/assemble components per manufacturer specifications.
• Maintain and use tools required for job performance.
• Document repairs and repair times in software.
• Monitor job expenses vs repair estimates and report over-runs.
• Train and mentor department staff.

Skills

Safety

Communication

Info gathering

Fiscal accountability

Takes initiative

Results oriented

Adaptability

Credibility

Personal development

Education

High School diploma or GED

Experience: 3–4 years

Valid Driver License

Service Field Tech II training completed

Proficiency in Microsoft Office & dealer software

Tools

Dealer software

Microsoft Office

Job description

Primary Job Responsibilities

• Conduct all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wear proper personal protective equipment.
• Attend and successfully complete required technician training classes.
• Maintain necessary tools required for job performance to diagnose, disassemble and assemble components to manufacturer's specifications.
• Diagnose and perform designated repairs on customer or company‑owned equipment including, but not limited to, mechanical, electrical and hydraulic troubleshooting, maintenance and repairs.
• Work in a neat and orderly fashion, constantly look for ways to improve methods of work, work area and safety standards.
• Inspect components to ensure maximum parts reuse to control repair costs; complete required documentation using appropriate software to record repairs performed and account for repair times.
• Monitor job expenses versus repair estimates and ensure the supervisor is aware of any cost over‑run prior to the job's completion.
• Approach work positively, maintain supportive conduct for the work team and set the standard for others to follow; contribute to team efforts by accomplishing tasks on time while maintaining safety and quality expectations.
• Train and/or mentor others in the department.
• Perform other duties as assigned.

Essential Job Competencies

• Safety – fully support, encourage and follow safe work behavior, treating safety as paramount.
• Job Specific Skills – demonstrate required depth and mastery of knowledge and skill associated with the job, effectively applying job‑specific knowledge, skills and ability to resolve workplace challenges.
• Communication – use active listening skills, convey information clearly, use feedback to verify effective communication, keep stakeholders informed and avoid surprises.
• Information Gathering – check all appropriate sources, obtain high‑quality relevant information, ensure accuracy and completeness, document sources.
• Fiscal Accountability – follow fiscal regulations and procedures when committing resources, responsibly allocate and account for fiscal resources, monitor budget usage, seek ways to reduce costs.
• Takes Initiative – resolve issues without requiring direction, make timely decisions, assertive when necessary to facilitate change.
• Results Oriented – strong sense of urgency, focus on achieving results despite obstacles, identify efficient methods to achieve tasks on time, adjust schedules as needed.
• Adaptability – adapt to changing business needs and responsibilities, recover quickly from setbacks, modify preferred methods when necessary.
• Credibility – demonstrate responsibility, reliability, honesty, maintain commitments and confidentiality.
• Personal Development – take responsibility for personal learning and development, acquire and refine technical and professional skills.

Education and Experience

• Formal Education: High School diploma or GED.
• Experience: 3–4 years.
• Ability to understand written material and communicate orally and in writing with employees and customers.
• Valid Driver License.
• Successfully completed all required training curriculum to be designated Service Field Tech II.
• Proficiency in use of a computer, Microsoft Office products and relevant Dealer software programs (desired).

Knowledge, Skills, and Abilities

• Job requires complex problem‑solving ability with little guidance; independent research and analysis needed.
• Job requires some creativity to generate solutions or improve effectiveness within well‑established boundaries.
• Autonomy: work not normally monitored; use discretion; focus on outcome rather than process.

Work Environment

• Stress Load: Regular exposure to these stresses (20–80% of the time).
• Workload Fluctuation: Job frequently involves changes in priorities, complexity and/or quantity of work.
• Work Schedule: Regular business hours with frequent requirements to work nights, holidays and weekends.

Physical Demands

• Climbing – Occasionally (up to 3 hrs/day)
• Balancing – Occasionally (up to 3 hrs/day)
• Stooping – Occasionally (up to 3 hrs/day)
• Kneeling – Frequently (3–6 hrs/day)
• Crouching – Frequently (3–6 hrs/day)
• Crawling – Frequently (3–6 hrs/day)
• Reaching – Frequently (3–6 hrs/day)
• Standing – Constantly (6–8 hrs/day)
• Sitting – Frequently (3–6 hrs/day)
• Walking – Frequently (3–6 hrs/day)
• Feeling – Frequently (3–6 hrs/day)
• Fingering – Frequently (3–6 hrs/day)
• Grasping – Frequently (3–6 hrs/day)
• Repetitive Motion – Frequently (3–6 hrs/day)
• Talking – Frequently (3–6 hrs/day)
• Hearing – Frequently (3–6 hrs/day)
• Pushing (up to 25 lbs.) – Frequently (3–6 hrs/day)
• Pulling (up to 25 lbs.) – Frequently (3–6 hrs/day)
• Lifting (up to 25 lbs.) – Frequently (3–6 hrs/day)
• Pushing (26–50 lbs) – Occasionally (up to 3 hrs/day)
• Pulling (26–50 lbs) – Occasionally (up to 3 hrs/day)
• Lifting (26–50 lbs) – Frequently (3–6 hrs/day)
• Pushing (Over 50 lbs) – Occasional (up to 3 hrs/day)
• Pulling (Over 50 lbs) – Occasional (up to 3 hrs/day)
• Lifting (Over 50 lbs) – Occasional (up to 3 hrs/day)

Environmental Conditions

• Inside conditions: Protection from weather but not necessarily from temperature change.
• Outside environmental conditions: No effective protection from weather.
• Extreme cold: Temperatures below 32 °F for periods of more than one hour.
• Extreme heat: Temperatures above 100 °F for periods of more than one hour.
• Noise: Sufficient to require shouting to be heard above ambient noise level.
• Vibration: Exposure to oscillating movements of the extremities of whole body.
• Hazards: Variety of physical conditions (e.g., proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals).
• Atmospheric conditions: Fumes, odors, dust, mists, gases or poor ventilation that affect the respiratory system or skin.
• Oils: Air and/or skin exposure to oils and other cutting fluids.
• Air particulates / contaminants: Workers required to wear respirator.

Equal Opportunity Employer

RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER.