Field Service Technician II

Ultipro; Orland Park (IL); On-site; USD 37,000 - 55,000; Full time

Benefits offered by this job

Medical plan options

Dental and vision insurance

401(k) with company match

Company provided vehicle

Paid time off

Job summary

Ascentek is seeking a Field Service Technician to diagnose and repair state-of-the-art vehicle wash equipment at customer sites. The role includes assisting with installing new equipment and maintaining parts inventories on a company vehicle.

You will work with customers to explain operation and maintenance, observe safety and procedural standards, and travel occasionally for service calls. A high school diploma and relevant technical skills are required.

Qualifications

• High School Diploma or GED required.
• Experience servicing Vehicle Wash equipment.
• Experience troubleshooting and repairing Mechanical, Electrical/Electronic, Pneumatic, and Hydraulic Systems.
• Experience with Programmable Logic Controller (PLC) compute devices.
• Experience with electrical circuits, both low & high voltage.
• Proficient with Microsoft Office | Smartsheet | Service Pro.

Responsibilities

• Perform diagnostic analysis and repairs on state-of-the-art vehicle wash equipment.
• Assist in the installation of new vehicle wash equipment as necessary.
• Maintain an accurate inventory of parts on company-provided vehicle.
• Maintain tools and test equipment in a professional manner.
• Observe internal and external processes, policies, and procedures governing service delivery.
• Consult with customers on operation and maintenance of equipment.
• Occasional overnight travel.

Skills

Mechanical troubleshooting

Electrical troubleshooting

PLC experience

Communication skills

Education

High School Diploma or GED

Tools

Microsoft Office

Smartsheet

Service Pro

Job description

With a purpose to make tomorrow a little bit better than today for each other, our customers, and our communities , Ascentek provides an environment where you can love what you do and be your best every day.

What you will enjoy by being a part of a 2025 USA Great Place to Work certified company:

A position that is: Hourly, Full time, Mon-Fri with Rotating Weekends

• Medical Plan options, including fertility coverage and free mental health and telehealth coverage
• Dental and Vision Insurance
• FSA/HSA options
• Paid parental leave
• Company-provided short-term disability, long-term disability, and life insurance
• Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance
• 401(k) with a generous company match
• Pet Insurance Benefits
• 21 Paid Days Off
• 7 Paid Holidays
• Stylish company provided uniforms, tools, and personal protective equipment
• Company provided phone and tablet
• Company provided vehicle
• Perform diagnostic analysis and repairs on state-of-the-art vehicle wash equipment.
• Assist in the installation of new vehicle wash equipment as necessary.
• Maintain an accurate inventory of parts on company-provided vehicle.
• Maintain tools and test equipment in a professional manner.
• Observe internal and external process’, policies, and procedures governing service delivery.
• Consult with customers on operation and maintenance of equipment.
• Other tasks and duties as assigned.
• Occasional overnight travel.

Education:

• High School Diploma or GED required

Preferred Experience and/or Training:

• Experience servicing Vehicle Wash equipment
• Experience troubleshooting and repairing Mechanical, Electrical/Electronic, Pneumatic, and Hydraulic Systems
• Experience with Programmable Logic Controller (PLC) compute devices
• Experience with electrical circuits, both low & high voltage
• Proficient with Microsoft Office | Smartsheet | Service Pro

Licenses/Certificates:

• Valid Driver’s License

Technology/Equipment:

• Familiarity utilizing Mobile Phones and Tablets

Physical, Mental and Working Environment Demands:

• Work is performed at various customer locations while servicing and installing equipment
• Working conditions, environments, and potential hazards will vary depending on the customer site
• Must be able to adapt to changing work environments and safely perform duties in a variety of settings
• Ability to lift up to 50 pounds independently
• Ability to work independently and as part of a team
• Ability to communicate effectively both verbally and in writing
• Ability to perform the mental and physical requirements necessary to successfully carry out the essential functions of the position

The anticipated hiring range for the role you are applying for is between $27 and $40 hourly. This anticipated hiring range is based on several factors, and subject to increase based on the below:

• Experience and qualifications: The depth of relevant experience and specific skills you bring to the position.
• Education and certifications: Any additional qualifications that enhance your ability to succeed in the role.
• Market and industry benchmarks: We compare compensation packages with industry standards to ensure we are competitive.
• Internal equity: We strive to maintain pay equity across the organization to ensure fairness for all teammates performing similar work.

At Ascentek, we are committed to providing accurate and up-to-date information about our career opportunities. For the most accurate job descriptions, salary details, and benefit information, we encourage you to visit our official careers page at https://www.ascentek.com/careers/ .

Ascentek is an Equal Opportunity Employer, including Protected Veterans and Individuals with Disabilities.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.