Field Service Technician II

Trane Technologies; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading company as a Field Service Technician II, responsible for maintaining and repairing laboratory equipment. With a focus on customer satisfaction, you'll provide technical assistance and ensure equipment operates efficiently. Enjoy competitive pay, comprehensive benefits, and opportunities for professional growth.

Benefits

Health insurance

401K match up to 8%

Paid Time Off

Educational and training opportunities

Premium equipment provided

Qualifications

• At least 2 years of transferable work experience.
• EPA certification TYPE I & II required.
• Must hold a valid driver’s license.

Responsibilities

• Provides technical assistance on equipment maintenance and repair.
• Ensures laboratory equipment operates to requirements.
• Document service and installation activities.

Skills

Technical assistance

Diagnostic troubleshooting

Customer satisfaction

Troubleshooting

Calibration

Education

High school diploma

HVACR trade school training

Tools

Microsoft Office Suite

Job description

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At Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

What’s In It For You

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.

Thrive At Work And At Home

• Benefits kick in on DAY ONE for you and your family, including health insurance, and holistic wellness programs that include generous incentives – WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Paid Time off with up to 9 paid holidays,15 vacation days and paid leave in support of volunteer and parental leave needs.
• A regular schedule (with overtime opportunities but never on-call!) Most workdays you’ll be dispatched from your house.
• Educational and training opportunities through company programs to keep you on top of technical innovations including Manufacturer (OEM) Level Training along with tuition assistance, and student debt support.
• Knowledge support from the factory a nationwide communications hub so that you have what you need to get the job done right the first time.
• Premium equipment such as a late model, clean, and dependable company vehicle, high speed laptop, smartphone, specialized tools, uniforms, PPE and safety boot allowance.
• Learn more about our benefits here!
  
  

Where Is The Work

This position has been designated as onsite.

What You Will Do

• Provides technical assistance on equipment maintenance and repair of many types and brands of warm and cold laboratory equipment products and may include walk-in units.
• Ensures laboratory equipment operates to manufacturer and customers’ requirements.
• Uses precision measuring tools for diagnostic troubleshooting of laboratory equipment.
• Document service and installation activities by completing work orders for each job, maintenance checklist, and daily time sheets.
• Perform IQ/OQ/PQ, Validations, and equipment qualifications
• Perform equipment installations according to manufacturer requirements
  
  

Key Competencies

• This role is the primary service and maintenance contact for LSS service customers covering warm and cold laboratory equipment.
• This role plays a vital role in ensuring customer satisfaction by performing skilled maintenance and repair services.
• Aptitude to interpret piping and electrical schematics and utilize a variety of hand tools and instruments to evaluate equipment.
• Diagnose and analyze control circuits on variety of laboratory equipment. Operate and navigate control systems.
• Aptitude to troubleshoot complex control circuits on laboratory equipment.
• Perform scheduled and unscheduled preventive maintenance inspections, installations, and service requests, including part replacements as required by customers in a laboratory setting.
• Precision calibration of various laboratory equipment.
• Aptitude to read, understand, and follow company SOPs for all work.
• This role is a blend of refrigeration and electro/mechanical knowledge and responsible for diagnosing and repair of refrigeration systems, control systems, utilizing knowledge of electronics, digital controls, cascade and basic refrigeration theory, and control and mechanical techniques in the laboratory setting.
• Experience with Temperature mapping preferred
  
  

Responsibilities

• This role plays a vital role in ensuring customer satisfaction by performing skilled maintenance and repair services on many brands and types of equipment.
• Represents the company by serving as the direct customer contract and must communicate effectively with customers during on site services.
• Responsible for servicing products and ensuring customer satisfaction by identifying, analyzing, and repairing laboratory equipment at customer’s laboratory setting.
• Utilizes software and technology, hand tools and metrology instrumentation, and following schematics to perform basic diagnoses of units.
• Perform refrigerant recovery and charging on refrigeration systems. Apply techniques to use pressure gauges and interpret measurement findings.
• Participates in on-call rotation schedule
• Up to 50% travel required, both Domestic and International
  
  

What You Will Bring

• Relative Work Experience - at least 2 years transferable work experience.
• Education: High school diploma. Completed HVACR trade school training, or equivalent.
• Certifications / Licenses: EPA certification TYPE I & II required, Universal certification preferred. Must hold valid driver’s license.
• Computer Systems / Software: Proficient in Microsoft Office Suite.
  
  

Compensation: - $24-35/hour depending on skills/experience.

Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed.

Equal Employment Opportunity

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

2501655

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Hospitals and Health Care, Non-profit Organizations, and Government Administration

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