Field Service Technician III (Deployable)

Sierra Nevada Corporation; Florida; Presencial; USD 34.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental & vision plans

401(k) with 150% match up to 6%

Life insurance

3 weeks paid time off

Tuition reimbursement

Descripción de la vacante

Sierra Nevada Corporation is seeking a Field Service Technician III to perform maintenance, installation, operation, and repair of our products at customer sites. You will train customers on equipment and software while building strong relationships and ensuring service quality.

Role requires willingness to travel internationally and obtain a Secret US security clearance. Strong troubleshooting, schematics interpretation, and electrical wiring knowledge are essential to succeed in this field.

Formación

• High school diploma or GED; 3+ years of relevant experience.
• Associate's degree preferred; higher degree may substitute for experience.
• Ability to understand and interpret technical schematics, diagrams, and manuals.
• Willing to travel outside the continental US for extended periods; pass pre-deployment medical assessment.

Responsabilidades

• Provide technical support to SNC customers for quick problem assessment and corrections.
• Document all customer interactions and support hardware, software, or training issue changes per SNC instructions.
• Travel to remote locations worldwide with short notice; perform maintenance tasks with minimal supervision.
• Follow supervisor guidance for daily tasking and priorities; obtain USG security clearance as required.

Conocimientos

Technical troubleshooting

Electrical wiring concepts

Reading schematics/diagrams

Security clearance (Secret)

Educación

High school diploma or GED

Associate's degree in related field

Herramientas

Spectrometer

Oscilloscope

Pilot static equipment gauges

Descripción del empleo

If you have a keen eye for the big picture, excellent technical data analysis skills, and enjoy working collaboratively, we may have the perfect role for you! As a Field Service Technician III, you will be using your skills and expertise to perform a variety of maintenance and technical support on our products such as equipment, integrated systems and subsystems, and software at customer and/or field locations. You'll be responsible for installing, operating, maintaining, repairing, and modifying our products and updating and tracking the status of all field related equipment. You'll build and maintain effective relationships with our customers and provide them with onsite training. The ISR (Intelligence, Surveillance & Reconnaissance), Aviation, and Security (IAS) business area is a leader in ISR and aviation, it is a leading prime manned and unmanned aircraft systems integrator for innovative, high-performance ISR and aviation systems. Its end-to-end Command, Control, Computers, Communications and Intelligence, Surveillance & Reconnaissance (C4ISR) capabilities encompass design, integration, test, certification, ground/flight training and complete logistics support. IAS tailors solutions to customer cost, performance, and schedule requirements and designs to consistently exceed expectations – with an unrivaled record of on time and on (or under) budget deliveries.

Responsibilities

• Provide technical support to SNC customers in order to give quick problem assessment and corrections for field units.
• Responsible for documenting all customer interactions and must implement and/or support implementation for hardware, software, or training issue changes according to approved SNC instructions.
• Punctuality to work each day and prepared to work scheduled hours.
• Other duties as assigned.
• Travel to remove locations worldwide with relatively short notice.
• Perform assigned maintenance task with minimal to no supervisory guidance/oversight.
• Follow guidance of shift lead supervisor for daily taskings/expectorations/priorities.
• Ability to frequently travel outside the continental US, typically for extended periods of time.
• Current/ valid passport and be able to obtain a visa to travel internationally.
• Successfully pass a pre-deployment medical assessment.
• Willing to deploy OCONUS on an approximate 90-day rotation.
• A United States Government Security Clearance is required for employment.
• Applicants who do not currently have a USG security clearance are welcome to apply and, if selected, will be processed for a USG security clearance by SNC prior to employment.
• Employment will begin once the USG security clearance is granted.
• If applicant is unable to obtain USG security clearance, the offer of employment will be withdrawn.

Qualifications

• High school diploma or GED equivalent, and typically 3 or more years of relevant experience
• A higher-level degree may substitute for experience
• Related experience may be considered in lieu of required education
• Ability to understand and interpret basic technical schematics, diagrams, blueprints, manuals and/or publications
• Progressive experience using troubleshooting techniques
• Thorough understanding of electrical wiring concepts
• Ability to frequently travel outside the continental US, typically for extended periods of time
• Current/ valid passport and be able to obtain a visa to travel internationally
• Successfully pass a pre-deployment medical assessment
• Willing to deploy OCONUS on an approximate 90/90 rotation
• An active Secret U.S. Security Clearance is required

We Prefer

• Associate's degree in a related field of study
• Experience with FCC or FCC GROL
• Prior experience with Security+, Network+, CCNA and/or A+
• Basic understanding of Spectrometer, Oscilloscope and/or Pilot Static Equipment gauges
• Experience with computer basics/networking and overall IT concepts
• Background in the Aerospace and Defense Industry, the US Department of Defense or US Military

This posting will be open for application for a minimum of 5 days and may be extended based on business needs.

SNC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with 150% match up to 6%, life insurance, 3 weeks paid time off, tuition reimbursement, and more.

IMPORTANT NOTICE

This position requires current/active Secret U.S. Security Clearance. U.S. Citizenship status is required as this position needs an active U.S. Security Clearance for employment. Non-U.S. Citizens may not be eligible to obtain a security clearance. The Department of Defense Consolidated Adjudications Facility (DoD CAF), a federal government agency, handles the adjudicative aspects of the security clearance eligibility process for industry applicants. Adjudicative factors which affect the outcome of the eligibility determination include, but are not limited to, allegiance to the U.S., foreign influence, foreign preference, criminal conduct, security violations and illegal drug use. Learn more about the background check process for Security Clearances.

SNC is an Equal Opportunity Employer committed to an environment free of discrimination.

Employment decisions are made based on merit without regard to race, color, age, religion, sex, national origin, disability, status as a protected veteran or other characteristics protected by law.

SNC is a global leader in aerospace and national security committed to moving the American Dream forward. We’re known and respected for our mission and execution focus, agility, and disruptive and rapid innovation. We provide leading edge technologies and transformative solutions that support our nation’s most critical security needs. If you are mission-focused, thrive in collaborative environments, and want to make our country stronger with state-of-the-art technologies that safeguard freedom, join our team!

SNC is a trusted global leader in aerospace and national security. Our innovative solutions enable connected protection through command, control and communications systems, as well as ISR, cyber, electromagnetic spectrum management, and other high capabilities for systems across all domains – sea, land, air, space and cyber. As a longstanding leader in defense technology, SNC is the optimum intersection of commercial, defense and non-traditional contractors. We are one of the only privately owned mid-tier A&D contractors and we pride ourselves on our ability to invest early and often to ensure mission success on or ahead of schedule. It’s part of our mission to always stay one step ahead; working on solutions today to solve the problems of tomorrow.

Founded in 1963, SNC is owned by Chairwoman Eren Ozmen and CEO Fatih Ozmen.