Field Service Technician - Idaho Falls, ID

C & B Ag; Idaho Falls (ID); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Medical/Dental/Vision Insurance

Life insurance

401K with match

Paid time off & holidays

Training programs

Job summary

C & B Operations, LLC is seeking a Field Service Tech at our Idaho Falls, ID location to perform repairs and install new equipment at customer sites. The role operates with minimal supervision and may be dispatched from home or the company shop, with a company service truck provided.

Duties include advanced diagnostics and repairs on agricultural or outdoor power equipment, using test gear, writing service reports, and maintaining accurate time and notes.

Qualifications

• Associates degree in Diesel Technology or certificate preferred.
• Experience diagnosing and documenting using computers.
• Ability to meet physical demands and exertion requirements.
• Experience with field service and repair of heavy equipment.
• Valid driver’s license with clean driving record.

Responsibilities

• Performs advanced diagnostics and repairs on agricultural and outdoor power equipment at customer sites.
• Uses test equipment to identify problems and decides on on-site actions when appropriate.
• Participates in training programs to develop skills.
• Completes job notes and forms; writes service reports at the jobsite.
• Maintains vehicles, inventory, tools and equipment; follows safety procedures.

Skills

Diagnostics

Repairs

Test equipment

Documentation

Time management

Education

Associate degree in Diesel Technology

Certificate in Diesel Technology

Tools

Test equipment

Diagnostic software

Job description

C & B Operations has 38 John Deere dealerships in six states has a great opportunity for a Field Service Tech at our Idaho Falls, Idaho location. The Field Service Tech is responsible for performing repairs to equipment at customer and company locations, installing new equipment and component parts. These standard work assignments will be completed with minimal to no direct supervision, in accordance with customer and company needs. This position is assigned a company service truck and may be dispatched from home or company shop locations. C & B Operations, LLC is a drug-free workplace.

Benefits

• Competitive pay based on your experience
• Excellent benefits including – Medical, Dental, Vision, and Accident Insurance, Short-Term Disability, Life Insurance, 401K with generous match...
• Progressive Paid Time Off and Paid Holidays – 3 weeks of PTO accrued in the first year.
• Opportunities to grow – We love to promote within and have excellent training programs available to prepare you on-the-job and for your future with us.

Essential Duties

• Performs advanced diagnostics and repairs on agricultural farm equipment or outdoor power equipment at a customer’s location or jobsite
• Uses test equipment to analyze, evaluate and locate problems. Confer with customer and/or supervisor or make independent on the job decisions when necessary
• Participates in training programs required for the development of skills and knowledge
• Completes all job notes and forms required in conjunction with work assignments
• Writes service reports at jobsite; keeps accurate time on job and turns in cards in a timely manner
• Reports in complete detail as above regarding warranty situations completed
• Maintains current product knowledge of John Deere and competitive products
• Ensures accuracy of work orders by charging parts and labor to proper work order segment
• Maintains condition of vehicles, inventory, tools, and equipment
• Conducts work in the presence of customers in a manner which will retain an excellent opinion of the company and the Service Department
• Follows all safety procedures and guidelines and works in a safe manner

Qualifications

• Associates or better in Diesel Technology or Certificate in Diesel Technology preferred but not required
• Experience using computers for diagnosing and documentation
• Ability to meet physical demands and duration of physical exertion generally required to perform tasks in support of all job functions, for example - sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling
• Experience performing troubleshooting, diagnostics and repairs to agriculture, construction, off-road or heavy equipment or other similar equipment
• Experience using test equipment and tools to analyze, evaluate, locate and repair problems
• May require overtime work or overnight travel to jobsites and be available to provide service to customers
• Valid Driver’s License and a safe driving record

Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. We are an equal opportunity employer as defined by federal, state or local laws.