Field Service Technician - Ice Machines

Joe Warren & Sons Co., Inc.; Norwood (MA); Sur place; USD 50 000 - 80 000; Plein temps

Avantages offerts par ce poste

Health benefits

Dental coverage

Vision insurance

401k with match

Life & Disability Insurance

Bonus program

Holidays & PTO

Career progression

Referral bonuses

Training & development

Résumé du poste

Joe Warren & Sons Co., Inc. is hiring Field Ice Machine Technicians to service and repair ice machines across New England, focusing on MA/RI/CT. The role requires a valid driver’s license, strong customer service, and the ability to work in a team.

On-site field visits and windshield time are expected as part of the daily routine. The position offers a solid salary range ($50k–$80k) based on experience, with comprehensive benefits and opportunities for career progression.

Qualifications

• High School diploma or GED required.
• 2-3 years' experience in refrigeration or ice machine equipment repair.
• Excellent customer service and communication skills.
• Proficiency with gas, electric, plumbing, and/or steam repairs is a plus.

Responsabilités

• Troubleshoot and repair ice machines at client locations.
• Perform service visits across MA/RI/CT market.
• Coordinate with parts department to complete service efficiently.

Connaissances

Customer service skills

Teamwork

Self-driven

Communication

Organizational skills

Formation

High School diploma or GED

Outils

Ice machine troubleshooting

Refrigeration systems

Gas/Electric/Plumbing/Steam repairs

Description du poste

Field Service Technician - Ice Machines Job Description

Join JWS, a leader in commercial refrigeration and food equipment services across New England. Our legacy, built since 1991, is a testament to customer dedication, a proactive management team, and unparalleled service quality. Headquartered in Norwood, MA, we are a family-centric business marking a significant trajectory of growth. As we expand, we're looking to hire Field Ice Machine Technicians to fortify our MA/RI/CT market presence. As an Ice Machine Technician, you'll be at the forefront of field service, focusing on the upkeep and repair of ice machine equipment.

Salary $50,000.00 - $80,000 per year (based on experience)

Field Service Technician - Ice Machines Requirements

• Ability to work an 8-hour workday
• Additionally, candidates should be prepared for windshield time, which involves driving between client locations to perform service visits.
• Works well in teams "will be working with parts department"
• Prior experience troubleshooting, maintaining and repairing ice machine or similar kitchen refrigeration equipment
• Excellent customer service skills
• High School diploma or GED and a valid driver’s license
• Self Driven
• Excellent communication and customer service skills
• Proficiency in gas, electric, plumbing, and/or steam repairs (a plus)
• 2-3 years' experience in refrigeration or ice machine equipment repair
• Strong organizational skills and a team-centric attitude

Field Service Technician - Ice Machines Benefits

• Comprehensive Health Benefits: Medical, Dental (FREE), Vision, and HSA
• Attractive compensation package with periodic reviews, bonuses, and increments
• Very competitive 401k with a 4% Safe Harbor Match
• Life & Disability Insurance for your peace of mind
• Benefit from our company-wide Bonus incentive program with quarterly payouts
• Enjoy 9 company-funded holidays along with generous PTO
• Robust career progression opportunities
• Referral bonuses for expanding the JWS family
• Vast training and professional development prospects

At this time, we are not seeking agency assistance or third-party recruitment services. We are currently unable to sponsor work visas for this position. Applicants must be authorized to work in the U.S. without sponsorship. Joe Warren & Sons Co. Inc. champions diversity and inclusivity. We provide equal employment opportunities to all, irrespective of age, color, disability, ethnicity, family status, gender, national origin, race, religion, sexual orientation, veteran status, or any other protected classification. Embrace a diverse, inclusive work environment with us.