Field Service Technician I — Vehicle & Benefits Included

JetPay now NCR Payment Solutions; Erie (Erie County); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

7 paid holidays

6 paid floating holidays

Vacation – up to 80 hours first year

401K savings and retirement plan

Company provided vehicle

Medical insurance

Job summary

NCR Voyix is seeking Field Service Technicians to install, maintain, and service electromechanical equipment across an assigned territory. You will handle customer interactions, triage issues, and ensure rapid resolution while adhering to NCR Voyix training and safety standards.

You will participate in hands-on and virtual classroom training, contribute to a diverse learning community, and travel locally with a company vehicle provided for business use.

Qualifications

• Local candidate to specific geographic area.
• Authorized to work in the US.
• At least 18 years of age.
• Have a valid driver’s license and driving record that satisfies NCR fleet requirements.
• PC skills, basic electronic skills, and some hardware and operating system familiarity.
• Ability to perform essential functions of the job with or without a reasonable accommodation.
• Prolonged travel with driving several hours per day.
• Rotating and weekend shifts.
• Flexible shift work – rotating shifts within set teams, including morning, afternoon, and evening start times with some holidays.
• Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance.
• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size.
• Willing to be trained on and operate small scale scissor lifts in retail environments to service or replace networking equipment.

Responsibilities

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment like self-checkout systems within an assigned territory.
• Perform maintenance, repair, PM work, and system overhauls.

Skills

PC skills

Driver's license

Electronic skills

Customer service aptitude

Mechanical aptitude

Tools

Self-checkout systems

Networking hardware

Job description

NCR Voyix is seeking Field Service Technicians to install, maintain, and service electromechanical equipment across an assigned territory. You will handle customer interactions, triage issues, and ensure rapid resolution while adhering to NCR Voyix training and safety standards.

You will participate in hands-on and virtual classroom training, contribute to a diverse learning community, and travel locally with a company vehicle provided for business use.