Field Service Technician I, Switchgear

Vertiv Group; Trenton (NJ); On-site; USD 84,000 - 105,000; Full time

Job summary

Vertiv Corporation in the United States is seeking a Field Technician to support start-up commissioning, integration, emergency service and troubleshooting of 15KVAC electrical switchgear and related automation. The role requires strong customer interaction, problem solving and the ability to manage a field schedule across various sites.

Qualifications include 5+ years in MV field service, electrical theory training, familiarity with electrical test equipment, and PLC/HMI experience is a plus.

Qualifications

• 5+ years' hands-on MV switchgear or field service experience.
• Training in electrical theory; experience and/or prior military service preferred.
• Reading schematics and blueprints for power control, automation is beneficial.
• Power distribution, AC/DC, voltage theory and practical troubleshooting skills.
• Experience with PLCs and HMIs is a plus.
• MS Outlook, Word and Excel familiarity.
• Valid driver's license is required.
• Safety-first mindset and ability to pass pre-employment drug test and background check.

Responsibilities

• Assist in start-up commissioning, integration, emergency service and troubleshooting of Vertiv 15KVAC switchgear.
• Build rapport with customers, co-workers, and sales reps; maintain communication with CRC, supervisor and manager.
• Evaluate operating conditions of equipment and interact with all levels of staff.
• Manage own schedule and perform preventive maintenance on switchgear.
• Respond to emergency calls and strive for first-time fixes.
• Provide accurate timecards and expense reporting; drive continuous improvement.

Skills

MV switchgear experience

Electrical theory

Reading schematics/blueprints

Power distribution knowledge

PLC/HMI programming

MS Office (Outlook/Word/Excel)

Valid driver's license

Safety compliance

Education

High School Diploma or GED

Tools

Electrical test equipment

Schematics/blueprints reading tools

Job description

POSITION SUMMARY

A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv medium voltage electrical switchgear, circuit breakers, protective relays, plc, meters and other automated devices as well as mechanical repairs and modifications. The FT is required to establish, promote, and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The FT is also required to maintain continuous communication with CRC, Supervisor, and direct manager.

RESPONSIBILITIES

• A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv 15KVAC electrical switchgear
• The Field Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate
• Ability to evaluate the operating conditions of equipment
• Ability to interact comfortably with all levels of internal and external customers
• Must have the ability and self-motivation to manage one's own schedule
• Perform general and preventive maintenance on switchgear
• Respond to emergency calls at customer's request
• Strive to provide all customers a 'first time fix' for their equipment
• Provide accurate and timely communication to internal and external customers
• Monitoring and ensuring compliance with all safety policies, procedures, guidelines, and laws.
• Provide accurate and timely reporting of timecards, expense reports, etc.
• Drive Continuous Improvement

QUALIFICATIONS

• 5+ years of hands-on Medium Voltage switchgear or field services is desired
• Training in electrical theory and technologies. Experience and/or prior military service performing applicable job duties.
• Familiarity with electrical/electronic test equipment and fundamentals
• Reading schematics and blueprints for power control, automation is desired.
• Power distribution, AC/DC, Voltage Circuit Theory and practical troubleshooting skills is desired
• Background in electrical power including medium voltage and experience with most types of switchgear testing is a plus.
• Experience with programming PLCs and HMIs is a plus.
• Mechanical aptitude
• Standard computer skills including MS Outlook, Word, and Excel
• Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
• Valid driver's license is required
• Foster a Customer-First Mindset
• Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment.
• In addition, you will also be required to complete and pass a pre-employment background check.
• The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

EDUCATION AND CERTIFICATIONS

High School Diploma or GED

PHYSICAL REQUIREMENTS

• Must be able to consistently lift up to 50 pounds
• Frequent Standing
• Frequent kneeling / crawling / stooping
• Frequent bending / twisting
• Frequent climbing (stairs, ladders)
• Frequent driving (car, van, truck)

ENVIRONMENTAL DEMANDS

• Extreme cold (below 32*)
• Extreme heat (above 100*)
• Noise Level (Medium / High need to shout to be heard)
• Working around moving machinery (fork-lifts, tractors)
• Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.)
• Work outdoors (no effective protection from weather)

TRAVEL TIME REQUIRED

80%

OUR CORE PRINCIPALS

Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

High-Performance Culture Customer Focus Operational Excellence Innovation Financial Strength

VERTIV BEHAVIORS

• Own it
• Act with urgency
• Foster a customer-first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication

The anticipated salary range for this role in the NYC and NJ localities is between $83,821 to $104,826 per year -salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to receive and/or participate in profit sharing, allowances, travel and/or car expenses, and earn sales incentives based on revenue or utilization depending on the terms of the employee's role and individual offer details. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process.

The anticipated salary range for this role in the Cleveland, OH locality is between $76,201 to $95,296 per year -salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to receive and/or participate in profit sharing, allowances, travel and/or car expenses, and earn sales incentives based on revenue or utilization depending on the terms of the employee's role and individual offer details. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process.

About Us The successful candidate will embrace Vertiv's Core Principles & Behaviors to help execute our Strategic Priorities.

WORK AUTHORIZATION

Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

EQUAL OPPORTUNITY EMPLOYER

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [e-mail]