Field Service Technician I, Switchgear

Vertiv Co; Trenton (NJ); On-site; USD 84,000 - 105,000; Full time

Job summary

Vertiv is seeking a Field Technician to assist in start-up, commissioning, integration and emergency service for medium voltage switchgear and related devices. You will troubleshoot, perform preventive maintenance, and maintain strong customer rapport while coordinating with CRC, supervisors and management.

Valid driver’s license and safety-focused mindset required. Responsibilities include on-site evaluations, communicating with customers, and striving for a first-time fix.

Qualifications

• 5+ years of hands-on medium voltage switchgear or field services
• Training in electrical theory and technologies; military service is a plus
• Familiarity with electrical/electronic test equipment and fundamentals
• Reading schematics and blueprints for power control and automation
• Power distribution, AC/DC, voltage theory and troubleshooting
• Electrical power background including medium voltage with switchgear testing experience a plus
• Experience with programming PLCs and HMIs is a plus
• Mechanical aptitude
• Standard computer skills including MS Outlook, Word, and Excel
• Valid driver’s license is required
• Foster a customer-first mindset

Responsibilities

• Assist in start-up commissioning, integration, emergency service and troubleshooting of Vertiv MV electrical switchgear and related devices
• Establish and maintain rapport with customers, coworkers, sales reps and others
• Evaluate operating conditions of equipment
• Interact with all levels of internal and external customers
• Manage own schedule with self-motivation
• Perform general and preventive maintenance on switchgear
• Respond to emergency calls at customer sites
• Strive for a first-time fix on equipment
• Provide accurate and timely communication to customers
• Ensure compliance with safety policies and procedures
• Submit timecards and expense reports accurately
• Drive continuous improvement

Skills

Electrical theory

Electrical test equipment

Reading schematics

PLC programming

HMIs

Safety mindset

Driver's license

MS Outlook

MS Word

MS Excel

Education

High School Diploma or GED

Tools

MS Outlook

MS Word

MS Excel

Job description

JOB DESCRIPTION A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv medium voltage electrical switchgear, circuit breakers, protective relays, plc, meters and other automated devices as well as mechanical repairs and modifications. The FT is required to establish, promote, and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The FT is also required to maintain continuous communication with CRC, Supervisor, and direct manager.

Position Summary

JOB DESCRIPTION A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv medium voltage electrical switchgear, circuit breakers, protective relays, plc, meters and other automated devices as well as mechanical repairs and modifications. The FT is required to establish, promote, and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The FT is also required to maintain continuous communication with CRC, Supervisor, and direct manager.

Responsibilities

• A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv 15KVAC electrical switchgear
• The Field Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate
• Ability to evaluate the operating conditions of equipment
• Ability to interact comfortably with all levels of internal and external customers
• Must have the ability and self-motivation to manage one's own schedule
• Perform general and preventive maintenance on switchgear
• Respond to emergency calls at customer’s request
• Strive to provide all customers a 'first time fix' for their equipment
• Provide accurate and timely communication to internal and external customers
• Monitoring and ensuring compliance with all safety policies, procedures, guidelines, and laws.
• Provide accurate and timely reporting of timecards, expense reports, etc.
• Drive Continuous Improvement

Qualifications

• 5+ years of hands-on Medium Voltage switchgear or field services is desired
• Training in electrical theory and technologies. Experience and/or prior military service performing applicable job duties.
• Familiarity with electrical/electronic test equipment and fundamentals
• Reading schematics and blueprints for power control, automation is desired.
• Power distribution, AC/DC, Voltage Circuit Theory and practical troubleshooting skills is desired
• Background in electrical power including medium voltage and experience with most types of switchgear testing is a plus.
• Experience with programming PLCs and HMIs is a plus.
• Mechanical aptitude
• Standard computer skills including MS Outlook, Word, and Excel
• Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
• Valid driver’s license is required
• Foster a Customer-First Mindset

Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check.

EDUCATION AND CERTIFICATIONS

• High School Diploma or GED

Physical Requirements

• Must be able to consistently lift up to 50 pounds
• Frequent Standing
• Frequent kneeling / crawling / stooping
• Frequent bending / twisting
• Frequent climbing (stairs, ladders)
• Frequent driving (car, van, truck)

ENVIRONMENTAL DEMANDS

• Extreme cold (below 32*)
• Extreme heat (above 100*)
• Noise Level (Medium / High need to shout to be heard)
• Working around moving machinery (fork-lifts, tractors)
• Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.)
• Work outdoors (no effective protection from weather)

Travel Time Required

• 80%

Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS

Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR CORE PRINCIPALS (Alternate)

Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by ExampleDrive Continuous Improvement
• Learn and Seek Out Development

VERTIV BEHAVIORS

• Own it
• Act with urgency
• Foster a customer-first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication

The anticipated salary range for this role in the NYC and NJ localities is between $83,821 to $104,826 per year —salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to receive and/or participate in profit sharing, allowances, travel and/or car expenses, and earn sales incentives based on revenue or utilization depending on the terms of the employee’s role and individual offer details. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process.

The anticipated salary range for this role in the Cleveland, OH locality is between $76,201 to $95,296 per year —salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to receive and/or participate in profit sharing, allowances, travel and/or car expenses, and earn sales incentives based on revenue or utilization depending on the terms of the employee’s role and individual offer details. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process.

About Us

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [e-mail]