Field Service Technician I - Retail Device Support (Columbus)

NCR Voyix; Kentucky; On-site; USD 39,000 - 58,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Short/Long Term Disability

Paid Vacation

401k

Job summary

NCR Voyix is seeking a Field Service Technician I to install, maintain, and service electromechanical equipment for retail environments across a defined territory. You will respond to service calls, perform preventive maintenance, and support customers with timely, friendly, and effective solutions.

Ideal candidates are local to the Columbus area, have a valid driver's license, and are comfortable with rotating shifts and some travel.

Qualifications

• Local candidate to specific geographic area.
• Authorized to work in the US.
• At least 18 years of age.
• Have a valid driver’s license and driving record that satisfies NCR fleet requirements.
• PC skills, basic electronic skills, and some specific hardware and operating system familiarity.
• Ability to perform essential functions of the job with or without a reasonable accommodation.
• Prolonged travel with driving several hours per day.
• Rotating and weekend shifts.
• Flexible shift work – Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays.
• Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance
• Willing to be trained on and operate small scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches

Responsibilities

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment like self-checkout systems within an assigned territory.
• Perform maintenance, repair, PM work, and system overhauls.

Skills

Mechanical aptitude

Customer service

PC skills

Driver's license

Job description

NCR Voyix is seeking a Field Service Technician I to install, maintain, and service electromechanical equipment for retail environments across a defined territory. You will respond to service calls, perform preventive maintenance, and support customers with timely, friendly, and effective solutions.

Ideal candidates are local to the Columbus area, have a valid driver's license, and are comfortable with rotating shifts and some travel.