Field Service technician I- Fall River MA

NCR Corporation; Massachusetts; Hybrid; USD 23,000 - 28,000; Full time

Benefits offered by this job

Holiday pay

Paid vacation

401K plan

Company vehicle

Medical insurance

Job summary

NCR Voyix is seeking a Field Service Technician I to join our team in Fall River, MA. The role focuses on installing, maintaining, and servicing electromechanical systems for major retail clients.

You will handle service calls and travel within an assigned territory, contributing to high-quality customer support. The position offers an hourly wage with overtime opportunities and a comprehensive benefits package, including holidays, vacation, 401K, and medical insurance, as part of a hands-on

Qualifications

• PC skills, basic electronic skills, and familiarity with hardware and operating systems.

Responsibilities

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment like self-checkout systems within an assigned territory; perform maintenance, repair, and system overhauls.

Skills

PC skills

Basic electronics

Hardware familiarity

Operating systems familiarity

Tools

Imaging software

A+ Certification

CompTIA

N+ Certification

Job description

Title: Field Service Technician I

Location: Fall River MA

POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY

Position Summary Are you a Field Technician? Field Engineer? Service Technician? Or do you want to start a career in this field? Are you tech savvy with a good mechanical aptitude and feel your skills are transferrable? Can you help us to provide best in class service? Do you want to work with some of the largest retail customers in the industry? NCR Voyix is looking for Field Service Technicians!

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment like self-checkout systems within an assigned territory Perform maintenance, repair, PM work, and system overhauls.

Pay and Benefits

• Hourly Pay Range: $17.00 to $20.83 depending on location and experience levels
• Overtime available at time and a half
• Benefits:
• 7 paid holidays and 6 paid floating holidays
• Paid vacation – up to 80 hours your first year
• 401K savings and retirement plan
• Company provided business use only vehicle
• Medical insurance available immediately

Basic Qualifications to qualify:

• Local candidate to specific geographic area
• Authorized to work in the US
• At least 18 years of age
• Have a valid driver’s license and driving record that satisfies NCR fleet requirements.
• PC skills, basic electronic skills, and some specific hardware and operating system familiarity
• Ability to perform essential functions of the job with or without a reasonable accommodation.
• Prolonged travel with driving several hours per day.
• Rotating and weekend shifts
• Flexible shift work – Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays.
• Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance
• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size
• Willing to be trained on and operate small scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches

Preferred Qualifications (not required, but nice to have)

• Familiarity with large servers, mainframe computers, and imaging software
• A+ Certification, CompTIA, N+ Certification
• One or more years of related experience

NOTE: Please review HR CMP Policies 420 and 421 concerning guidelines around internal employee transfers between roles.

EEO Statement : Integrated into our shared values is NCR Voyix's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Salary Range: $38,900.00 - $58,300.00 Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement : Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Help us run the world's top brands. At NCR Voyix, we specialize in turning routine transactions into meaningful connections.

With a rich history of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems. We take pride in our strong culture and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.