Field Service Technician I

Successfactors; Sumner (WA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Company vehicle

Paid time off

Medical/dental/vision insurance

401K plan

Tuition reimbursement

Job summary

EnerSys is seeking a motivated Field Service Technician I to perform on-site service, maintenance, and repair of UPS, switchgear, and related equipment at customer locations. You will support telecommunications, data centers, and emergency power needs with a customer-oriented approach.

Primary duties include shadowing senior technicians, handling basic maintenance, and ensuring safety and compliance on every call. A clean driving record and ability to work independently are required.

Qualifications

• High School Diploma or equivalent.
• 6-12 months of experience in field service or a related role, preferably in the electrical field.
• Basic mechanical aptitude and troubleshooting skills.
• Proficiency in using hand and power tools.
• Good communication and interpersonal skills.
• Valid driver's license and clean driving record.
• Ability to work independently and manage time effectively.
• Physical ability to lift and carry equipment, climb ladders, and work in confined spaces.
• Desirable Skills: Familiarity with electrical systems and schematics.

Responsibilities

• Shadow experienced technician on service calls and assist with on-site visits.
• Perform basic equipment checks and travel to customer sites for installation and repair.
• Under supervision, complete preventive maintenance tasks to ensure optimal performance.
• Maintain accurate records of service calls and interactions; prepare service and expense reports.
• Manage company assets including a service vehicle, parts inventory, tools and test equipment.

Skills

Effective communication

Valid driver's license

Independent worker

Physical stamina

Manual dexterity

Time management

Education

High School Diploma or equivalent

Job description

Career Opportunities: Field Service Technician I (13640)

Requisition ID13640-Posted09/03/2026

EnerSys is a global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products.

What We’re Offering

• Paid time off plus paid holidays
• Medical/dental/vision insurance plan
• Life insurance, short/longterm disability, tuitionreimbursement, flex spending, and employee stock purchase plan
• 401K plan
• Culture: We value and strive for excellence in all that we do through innovative technology by creating long lasting relationships with our stakeholders, co-workers, and customers. We continually strive to foster teamwork, engagement and enhance our employee’s skills and competence by providing appropriate training.

Compensation Range:23.22 to 28.94 per hour plus sales bonus and company vehicle

Compensation may vary based on applicant's work experience, education level, skill set, and/or location.

Job Purpose

Enersys is seeking a highly motivated and skilled Field Service Technician to join our growing team! In this role, you will be responsible for providing on-site service, maintenance, and repair for our diverse range of products and equipment at customer locations. If you are a customer-oriented individual with a strong technical aptitude and a passion for problem-solving, we encourage you to apply!

You will specialize in our Energy Systems solutions, providing support to customers who rely on our products for essential services like telecommunications, data centers, emergency power, and more. This includes maintaining and servicing uninterruptible power supplies (UPS), switchgear, and other critical equipment.

Essential Duties and Responsibilities

Field Service Expertise:
Shadow experienced technician on service calls.
Perform basic equipment checks
Travel to customer sites to assist with installation and repair of equipment.
Under supervision, perform preventative maintenance tasks to ensure optimal equipment performance and longevity.
Customer Focus:
Build and maintain strong customer relationships by providing timely, efficient, and professional service.
Effectively communicate with internal teams to ensure seamless customer support and service delivery.
Act as a liaison between the customer and the company to ensure customer satisfaction.
Safety and Compliance:
Adhere to all company safety policies and procedures, including OSHA, DOT Hazmat, and ISO9000 standards.
Operate material handling equipment safely and maintain a clean and organized work environment.
Complete all required safety and compliance training.
Administration and Reporting:
Maintain accurate records of service calls, maintenance activities, and customer interactions.
Complete timely reports, including service reports, expense reports, and quality alerts as directed.
Manage company assets, including a service vehicle, parts inventory, tools, and test equipment.

Qualifications

• High School Diploma or equivalent.
• 6-12 months of experience in field service or a related role, preferably in the electrical field.
• Basic mechanical aptitude and troubleshooting skills.
• Proficiency in using hand and power tools.
• Good communication and interpersonal skills.
• Valid driver's license and clean driving record.
• Ability to work independently and manage time effectively.
• Physical ability to lift and carry equipment, climb ladders, and work in confined spaces.

Desirable Skills:
Familiarity with electrical systems and schematics.

Benefits:
Competitive salary and benefits package.
Company vehicle and tools provided.
Opportunities for professional development and advancement.
Positive and supportive work environment.

General Job Requirements

• This position requires you to drive a company vehicle. Therefore, you must be able to pass the company’s driving requirements. Certain vehicles may also require a specific drivers license and have additional driving requirements.
• Must be able to differentiate colors.
• Must be able to frequently bend; twist; reach; stoop; kneel or crouch.
• Must be able to lift up to 50 pounds/23 kilos on a daily continuous basis. Anything heavier will be done with the assistance of a mechanical device or with the assistance of another employee.
• Must be able to stand for long periods of time
• Employees are responsible for wearing the required Personal Protective Equipment in the proper manner at all times.
• Must be able and willing to be on-call.
• Risk of electrical shock.
• This position is exposed to harmful materials such as lead/fiberglass products. Periodic blood tests are required to measure the level of lead. Precautions are taken by the company/employee to reduce the risk of exposure and help ensure everyones safety.
• This position requires working in a plant/warehouse environment. Therefore, expect varying working conditions.

EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.