Field Service Technician I

ZipRecruiter; Spokane (WA); Remote; USD 50,000 - 70,000; Full time

Job summary

A manufacturing company is looking for a Field Service Technician in Spokane, WA. The role involves installation, assembly, and servicing of equipment with travel up to 85%. Candidates should have an Associate's Degree in electronics technology and 1-4 years of field service experience. Strong communication skills and proficiency in relevant software are essential. The position offers a competitive salary and benefits.

Benefits

Competitive salary

Generous health benefits

401(k) with company match

Tuition reimbursement

Profit share bonus

Dynamic team environment

Qualifications

• 1-4 years in field service with rotary equipment.
• Electrical experience with VFDs and controls preferred.
• Ability to interpret diagrams.

Responsibilities

• Install, assemble, service, and repair Aerzen products.
• Perform startups, inspections, troubleshooting, repairs, and preventive maintenance on Aerzen products.
• Conduct onsite customer training on Aerzen products.

Skills

Windows

Microsoft Office

SalesForce

TCP/IP

RS-485

Allen Bradley PLC

Welding

Education

Associate's Degree in electronics technology

Job description

Job Description

Who we are:

Aerzen USA Corp. is an international manufacturer of positive displacement blowers, hybrid blowers, screw compressors, and turbo blowers. These high-quality machines are used in various industries, including wastewater, cement, biogas, pharmaceutical, and food. We are One Team, empowering our members to be inquisitive and evolving.

What We Offer:

Competitive salary, generous health benefits (including 96% company-paid plans), a 401(k) with company match, tuition reimbursement, profit share bonus, and the opportunity to work with a dynamic team.

What You’ll Do:

The successful candidate will reside in Washington or Oregon; no relocation assistance is provided.

As a Field Service Technician, you will install, assemble, service, and repair Aerzen products, providing prompt and professional service at our location or customer sites. Overnight travel may be required.

• Perform startups, inspections, troubleshooting, repairs, and preventive maintenance on Aerzen products; follow safety standards.
• Install, configure, calibrate, and maintain control and measurement instrumentation; understand control narratives and troubleshoot process issues.
• Address communication issues, including TCP/IP and RS-485 networks.
• Disassemble, assess damage, diagnose problems, and utilize procedures and rebuild kits for repairs.
• Use diagrams, drawings, and documentation to perform service tasks.
• Communicate with customers about job requirements, provide recommendations, and update on service status.
• Evaluate future customer needs and communicate accordingly.
• Assist in plant design, modifications, and hazard analysis.
• Plan travel efficiently using the Concur booking tool.
• Complete service and expense reports, collect data, and create commissioning graphs.
• Document repairs, causes of failures, and work performed.
• Conduct onsite customer training on Aerzen products.
• Maintain safety standards and a clean work environment.
• Participate in departmental initiatives like inventory counts and shop organization.

Additional duties may be assigned as needed.

Requirements:

Education: Associate's Degree in electronics technology or equivalent experience.

Experience: 1-4 years in field service with rotary equipment; electrical experience with VFDs and controls preferred.

Skills: Proficiency in Windows, Microsoft Office, SalesForce, TCP/IP, RS-485; Allen Bradley PLC experience; ability to interpret diagrams; welding skills a plus.

Culture Match: Entrepreneurial, collaborative, trustworthy, strong work ethic, able to work independently or in teams, and willing to travel 85%+.

Aerzen USA, founded in 1983, is headquartered in Coatesville, PA, with multiple offices nationwide. We design and manufacture high-efficiency blowers and compressors for various applications worldwide.

Visit our website: www.aerzen.com

We are an equal opportunity employer, committed to diversity and inclusion. Employment decisions are based on merit and skills.

All employment offers are contingent upon a successful background check. We comply with the Drug-Free Workplace Act and require a drug test prior to employment. We participate in E-Verify to confirm work authorization.