Field Service Technician I

Toshiba America Business Solutions, Inc.; Paradise (NV); On-site; Full time

Job summary

Toshiba America Business Solutions is seeking a Field Service Technician I to provide maintenance and repairs for office equipment across the Las Vegas area. The role involves diagnosing issues, performing installations, and enhancing skills in a dynamic environment. We offer competitive pay and benefits, contributing to a rewarding career path within a leading company.

Benefits

Group health coverage (medical, dental, & vision)

401(k) plan

Employee discounts

Generous paid holiday schedule

Qualifications

• Minimum one year of experience in technical repair and service.
• Ability to lift 50 lbs and perform physical tasks.
• Demonstrated experience with document management and print devices.

Responsibilities

• Maintaining, servicing, and repairing office equipment.
• Diagnosing equipment issues and carrying out installations.
• Completing field calls according to priority.

Skills

Customer service skills

Multitasking

Prioritization

Education

High School Diploma or GED

Job description

Description

Field Service Technician I

• Hourly range $17.00-$18.00, depending on experience.


• Monthly Technician Bonus


• Mileage Reimbursement Program

Imagine traversing the Las Vegas, NV and being the hero in every office you step into. Multiple times a day you will be the answer to your clients. This will involve bringing innovative, game-changing solutions for our client's print management needs.

As the Field Service Technician, you will be instrumental in delivering these solutions through maintaining, servicing, and repairing office equipment (black and white, color, and multifunctional devices, and more) at customer locations throughout the territory.

You will also gain valuable insight into different business units, developing your skills and advancing your career in the process.

Explore the Learn More section below to learn more about employment Toshiba America Business Solutions.

What you'll be doing

• Providing maintenance, service, repairs, and training efficiently and effectively


• Diagnosing equipment issues and carrying out installations and upgrades


• Making modifications, removing old units, and retrofitting existing hardware


• Completing field calls according to priority while practicing good time management


• Continuously enhancing your technical skills for field assignments


• Rebuilding components at the shop

Qualifications

• High School Diploma or GED


• High School Diploma or GED.


• Ability to lift 50 lbs. Job involves frequent bending, lifting and reaching.


• A minimum of one year of experience in one or more of the following: technical repair and service of copier/office equipment or repair, installation, training of Photo ID systems/software, printers, ID Badge, and Fingerprint equipment. Advanced education or certification in respective areas can be used to meet experience requirement for ID Badge and Fingerprint systems.


• Demonstrated experience with document management, MFP, and print devices and/or 6 months of Shop Tech experience a plus.


• Good customer service skills are essential. Ability to multitask, prioritize assignments and work independently.


• A valid driver's license and auto insurance coverage per Toshiba policy for positions entailing use of personal car while on company business.

Benefits

• Group health coverage (medical, dental, & vision)


• Employee Assistance Programs


• Pre-tax spending accounts


• 401(k) plan


• Pet Insurance


• Company provided life insurance


• Employee discounts


• Generous paid holiday schedule paid vacation & sick/personal business/volunteer days

Learn More

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Solutions & Services

Professional Services

Print Management

Cloud Solutions

Office Products

eBRIDGE Global Print

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Toshiba Office Collection Virtual Demonstration (YouTube)

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Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email [e-mail] to request an accommodation.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.