Field Service Technician I

Ebara Technologies; Oregon, Hillsboro (IL, OR); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking an entry-level technician to join their dynamic team. In this role, you will be responsible for servicing, repairing, and installing advanced equipment at client sites. You will gain hands-on experience in the semiconductor field, working under supervision to develop your technical skills. This position offers a unique opportunity to work in a collaborative environment where your contributions will directly impact customer satisfaction. If you are eager to learn and grow in a fast-paced setting, this role is perfect for you.

Qualifications

• High School or AS degree in Electronics or equivalent experience.
• Preferred: 0-4 years in the semiconductor industry.

Responsibilities

• Servicing and repairing equipment at customer sites.
• Documenting maintenance and issues for product movement.

Skills

Troubleshooting

Customer Relations

Mechanical Skills

Communication Skills

Education

High School Diploma

Associate of Science in Electronics

Tools

Microsoft Office

Internet Explorer

Job description

Job Details

Entry Hillsboro, OR - Hillsboro, OR Full Time Level Job Location Position Type

$26.00 - $28.00 Hourly None Day Installation - Maint - Repair Salary Range Travel Percentage Job Shift Job Category

Description

Under direct supervision, performs client-site servicing, repair, and/or installation of company product(s). This job may include any aspect of product field support, including system hardware and software, and systems networking.

ESSENTIAL FUNCTIONS

• Services equipment and/or products at customer sites or service centers to include, all contracted preventative maintenance, unscheduled maintenance, consumable changes, installations, and start-ups. (Essential)


• Ability to interpret operation manuals to determine the root cause of tool failures. (Essential)


• Provides documentation of preventative maintenance, downtime, issues ,and time spent preparing reports for product movement and justification for on-site service. Must show proficiency in using customer systems. (Essential)


• Perform preventive maintenance with direct supervision. (Essential)


• Diagnoses mechanical, hardware, software, and systems failures using service maintenance checklist and protocols. (Essential)


• Comply with Finesse training for proper maintenance of parts usage and transactions. (Essential)


• Under supervision and direction, must have the ability to perform install activities on CMP equipment covered under phase one (dock/level and interconnection) of tool installation or just before the power-on process. (Essential).


• Complies with EBARA's safety policies, including participation in and completion of all required safety training. (Essential)


• Maintains a clean and safe working environment compliant with Ebara and customer safety policies. (Essential)


• Performs other duties as assigned. (Non-Essential)

POSITION QUALIFICATIONS

Competency Statement(s)

• The ability to lift 35 lbs. unassisted from the floor to waist level.


• The ability to read and work from electrical and mechanical schematics and diagrams.


• The ability to perform the identified essential functions of the classification, including the operation of any machinery and/or equipment that is associated with performing the essential functions.


• The ability to perform the position's essential functions in a cross-cultural, demanding, and dynamic environment.


• The ability to perform the essential functions of the position without posing a direct threat of harm to him/herself, others or property.


• The ability to adhere to EBARA personnel policies and practices, including the attendance and punctuality requirements.


• The ability to work well under pressure, meet multiple and sometimes competing deadlines, and at all times demonstrate cooperative behavior with colleagues and supervisors.


• If a respirator is used in this role, the ability to successfully PASS the annual respirator fit test and medical exam.

Qualifications

Education

• High School or AS Associate of Science degree in Electronics or completion of an accredited basic electronics program or equivalent experience.

Experience

• Preferred: Zero (0) to Four (4) years of work related experience, preferably in the semiconductor industry.


• Working knowledge of mechanical skills. Working knowledge of principles of semiconductor and/or vacuum technology.


• Strong Customer Relations skills.

SKILLS & ABILITIES

• Demonstrated ability to troubleshoot down to a component level.


• Working knowledge of computer systems including software packages such as Microsoft Office, Internet Explorer.


• Strong relationship-building skills with ability to collaborate and work effectively with internal colleagues and customer.


• Demonstrated teamwork skills. Demonstrated excellent written and oral communication skills.

• Verify good driving record if servicing customers offsite.