Field Service Technician I

FLANDERS; Gillette (WY); On-site; USD 42,000 - 60,000; Full time

Job summary

FLANDERS in Casper, Wyoming is hiring a Field Service Technician I to diagnose, maintain, repair, install, and remove basic electromechanical motors and equipment at customer sites, working with technicians II and III on more complex jobs.

You will read work scopes, analyze equipment, perform field or shop repairs, document results, and adhere to ISO standards while delivering outstanding customer service and safe, efficient workmanship.

Qualifications

• High school diploma or equivalent.
• Associate degree and/or trade school in electrical/mechanical studies preferred.
• Two years of hands-on experience with mechanical or electrical equipment.
• AC and/or DC knowledge preferred, including small or large horsepower motors.
• Strong interpersonal, verbal and written communication skills.
• Ability to work independently with minimal supervision.
• Ability to work with a team on complex customer projects.

Responsibilities

• Read work scopes to determine job status and description of problems.
• Analyze and diagnose motors and equipment prior to repair or removal.
• Determine if repairs can be done in the field or need shop repair.
• Disassemble basic electromechanical equipment and identify parts.
• Repair, install or remove basic motors and equipment; assist with complex items.
• Perform basic testing and document results accordingly.
• Troubleshoot known or suspected equipment problems.
• Operate testing equipment and measure outputs as needed.
• Adhere to safety procedures and ISO standards on site.
• Advise customers on FLANDERS products and services when appropriate.

Skills

Interpersonal skills

Verbal and written communication

Independently work

Team collaboration

Mathematical aptitude

AC/DC knowledge

Education

Associate degree or trade school in electrical/mechanical

Job description

FLANDERSis a world leader in renewing machines for heavy industry, specializing in the largest and most intricate applications. Our expertise encompasses distributing, servicing, repairing, designing, and manufacturing electric rotating machines. Additionally, we take pride in offering cutting‑edge AI‑powered condition‑based monitoring, customized controls, seamless systems integration, and advanced automation solutions.

What We Are Looking For

Our Casper, Wyoming Field Service team has an opening for aField Service Technician I. TheField Service Technician Iwill provide customer on‑site diagnosis, maintenance, repair, installation, and/or removal of basic and routine electromechanical motors and equipment. This position will also partner with Technician II and III's and Foreman on complex jobs. The Technician may work independently on smaller accounts and/or less complex jobs.

Here's What You'll Do

• Read work scopes to determine job status, work authorizations/limitations, description of problems, and/or expected serviceability.
• Analyze and diagnose motors and equipment prior to repair and/or removal.
• Determine if repairs can be completed in the field or if equipment needs to be sent to the shop for repair.
• Disassemble basic and routine electromechanical equipment noting parts identification, configuration, and condition. Assist in the disassembly of more complex equipment.
• Properly mark parts, take photos, and thoroughly complete paperwork to ensure accurate job completion that meets company and ISO standards.
• Repair, install, and/or remove basic and routine motors and equipment. Assist in the repair, installation, and/or removal of more complex equipment.
• Perform basic testing of electromechanical equipment and document results accordingly.
• Troubleshoot known or suspected equipment problems.
• Operate Megger, DC Hypot, Surge Tester, AC Hypot Volt-Ohm Meter, Amp Meters, and Feeler Gauges as needed.
• Under supervision, connect leads and test run equipment on proper voltage.
• Identify abnormalities during test runs including heat, rubbing, noise, and other issues.
• Retest reassembled electromechanical equipment for proper output and operation.
• Read and draw diagrams of motors and parts.
• Clean electromechanical equipment assemblies using various methods including parts washers/steamers, caustic tanks, and glass beaders.
• Inspect parts for wear and damage and document findings.
• Measure for and identify proper replacement parts.
• Requisition needed items as approved by the Foreman.
• Store parts accurately according to job status or work scope while ensuring ISO standards are met.
• Under supervision, lift, tighten, adjust, and/or secure heavy objects to perform work duties.
• Maintain thorough paperwork throughout the repair process, including test sheets and quality control documentation.
• Perform motor circuit analysis using PdMA equipment as required by location and customer needs.
• Perform vibration monitoring and analysis as required by location and customer needs.
• Perform thermography imaging as required by location and customer needs.
• Assist with installation of electrical control components.
• Perform cryogenic cleaning as required.
• Advise customers on FLANDERS products and services and refer customers to Sales and Engineering as needed.
• Observe all safety procedures and utilize proper safety equipment.
• Maintain a clean, neat, and safe work environment.
• Operate and maintain equipment safely at company and customer locations.
• Follow all customer‑specific site safety policies and procedures.
• Promote a strong company image and maintain positive working relationships with customers, vendors, and coworkers.
• Provide outstanding customer service at all times.
• Perform work according to established company policies and procedures.
• Perform other duties as requested.

Here's What You'll Need

• High school diploma or equivalent required.
• Associate degree and/or trade school degree in electrical or mechanical studies preferred.
• Two years of hands‑on experience with mechanical or electrical equipment.
• AC and/or DC knowledge preferred, including experience working with small or large horsepower motors and equipment.
• Based on location, may require Vibration Institute Certification Category I or progress toward certification.
• Strong interpersonal skills with the ability to work directly with customers at customer sites.
• Strong verbal and written communication skills.
• Ability to work independently with minimal supervision.
• Ability to work effectively as part of a team on complex customer projects.
• Ability to perform basic math functions including addition, subtraction, multiplication, division, fractions, and percentages.
• Ability to read, write, and comprehend written and verbal instructions.
• Ability to understand, perform, and retain job‑related training, operational, and safety procedures.
• Ability to exercise initiative, judgment, and decision‑making within established company standards.
• Ability to operate overhead cranes, forklift trucks, and other equipment.
• Ability to operate various hand tools and drill press equipment.
• Ability to work in confined spaces on an occasional basis.
• Frequent travel, including overnight travel, required.