Field Service Technician I

Inframark; Frisco (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Inframark is seeking a Field Service Technician to perform scheduled preventive maintenance and repairs at customer sites. This hands-on role requires operating service vehicles, maintaining tools and equipment, and responding to emergency calls as needed.

The ideal candidate will bring technical expertise in water/wastewater treatment operations, mechanical systems, and problem-solving abilities to ensure service excellence and customer satisfaction.

Responsibilities

• Perform scheduled preventive maintenance and repairs on water/wastewater treatment equipment.
• Troubleshoot on-site equipment failures and operational issues, recommending solutions to clients.
• Clean and maintain tools, equipment, and service vehicles.
• Prepare necessary tools, equipment, and materials for service work.
• Schedule and plan service calls efficiently.
• Maintain accurate maintenance and inspection records.
• Ensure proper documentation of completed work and recommendations for future maintenance.
• Respond to emergency service calls outside of normal working hours.
• Be available for weekend, holiday, evening, and 24-hour on-call shifts as required.
• Communicate clearly and professionally with customers and team members.
• Provide recommendations to clients to improve equipment efficiency and performance.
• Maintain a positive and professional customer experience.

Job description

Position Summary

Inframark is seeking a Field Service Technician to perform scheduled preventive maintenance, troubleshooting, and repairs at customer sites. This role involves operating service vehicles, maintaining tools and equipment, and responding to emergency calls as needed. The ideal candidate has technical expertise in water/wastewater treatment operations, mechanical systems, and problem-solving skills to ensure service excellence.

If you’re looking for a hands-on role with career growth opportunities in a company that values safety, innovation, and customer service.

Key Responsibilities

Maintenance & Repairs

• Perform scheduled preventive maintenance and repairs on water/wastewater treatment equipment.


• Troubleshoot on-site equipment failures and operational issues, recommending solutions to clients.


• Clean and maintain tools, equipment, and service vehicles.


• Prepare necessary tools, equipment, and materials for service work.

Scheduling & Documentation

• Schedule and plan service calls efficiently.


• Maintain accurate maintenance and inspection records.


• Ensure proper documentation of completed work and recommendations for future maintenance.

Emergency & After-Hours Support

• Respond to emergency service calls outside of normal working hours.


• Be available for weekend, holiday, evening, and 24-hour on-call shifts as required.

Customer Service & Collaboration

• Communicate clearly and professionally with customers and team members.


• Provide recommendations to clients to improve equipment efficiency and performance.


• Maintain a positive and professional customer experience.