Field Service Technician I

Inframark; El Paso (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Inframark is seeking a Field Service Technician to perform scheduled preventive maintenance, troubleshooting, and repairs at customer sites. The role requires operating service vehicles, maintaining tools and equipment, and responding to emergency calls as needed.

The ideal candidate will have technical expertise in water/wastewater treatment operations, mechanical systems, and strong problem-solving skills to ensure service excellence.

Qualifications

• Scheduled preventive maintenance
• Troubleshooting
• Repair execution
• Emergency response readiness
• Customer-facing communication

Responsibilities

• Perform scheduled preventive maintenance and repairs on water/wastewater equipment.
• Troubleshoot on-site equipment failures and operational issues, and recommend solutions.
• Clean and maintain tools, equipment, and service vehicles.
• Prepare necessary tools, equipment, and materials for service work.
• Schedule and plan service calls efficiently.
• Maintain accurate maintenance and inspection records.
• Ensure proper documentation of completed work and recommendations for future maintenance.
• Respond to emergency service calls outside of normal hours.
• Be available for weekend, holiday, evening, and 24-hour on-call shifts.
• Communicate clearly and professionally with customers and team members.
• Provide recommendations to improve equipment efficiency and performance.

Job description

Position Summary

Inframark is seeking a Field Service Technician to perform scheduled preventive maintenance, troubleshooting, and repairs at customer sites. This role involves operating service vehicles, maintaining tools and equipment, and responding to emergency calls as needed. The ideal candidate has technical expertise in water/wastewater treatment operations, mechanical systems, and problem-solving skills to ensure service excellence.

Key Responsibilities

Maintenance & Repairs

• Perform scheduled preventive maintenance and repairs on water/wastewater treatment equipment.
• Troubleshoot on-site equipment failures and operational issues, recommending solutions to clients.
• Clean and maintain tools, equipment, and service vehicles.
• Prepare necessary tools, equipment, and materials for service work.

Scheduling & Documentation

• Schedule and plan service calls efficiently.
• Maintain accurate maintenance and inspection records.
• Ensure proper documentation of completed work and recommendations for future maintenance.

Emergency & After-Hours Support

• Respond to emergency service calls outside of normal working hours.
• Be available for weekend, holiday, evening, and 24-hour on-call shifts as required.

Customer Service & Collaboration

• Communicate clearly and professionally with customers and team members.
• Provide recommendations to clients to improve equipment efficiency and performance.
• Maintain a positive and professional customer experience.