Field Service Technician I

ZipRecruiter; Albuquerque (NM); On-site; Full time

Job summary

A leading company is seeking a Field Service Technician I for an in-person role in Albuquerque, NM. The technician will provide IT support at client sites, handling hardware repairs and managing technology devices. This contract-to-hire position offers a competitive hourly wage and potential for overtime, with training provided for less experienced candidates.

Qualifications

• 2-5 years of experience preferred, but training will be provided.

Responsibilities

• Providing general IT support at client sites.
• Running break-fix and IMAC calls.
• Supporting various technology devices.

Skills

Hands-on hardware repair

Use of power tools

Familiarity with ticketing systems

Education

A+ certification

Job description

Job Description

Job Title: Field Service Technician I

Location: Albuquerque, NM 87107

Duration: 3-Month Contract to hire

Position Details

• Work Environment: This is an in-person, field-based role with on-site client visits required.
• Responsibilities: Providing general IT support at client sites, including running break-fix and IMAC calls, supporting various technology devices such as printers, laptops, servers, and networks. Support levels vary depending on the customer.
• Key Skills: Hands-on hardware repair (printers, PCs, POS systems), use of power tools (e.g., drills), familiarity with ticketing systems.
• Work Schedule: Monday to Friday, 9 am to 6 pm. After completing required certifications and training, there will be rotating on-call duties and potential overtime.
• Experience: 2-5 years preferred, but training will be provided.
• Certifications/Education: A+ certification is a plus but not required. Lexmark certifications and experience are beneficial. Experience with Lexmark, HP, Dell, Lenovo devices is a plus but not necessary.
• Compensation: $21.00 per hour for contract-to-hire.
• Driving: Mileage varies; longer distances may be involved, with mileage compensated. Coverage includes the Albuquerque Metropolitan Area and occasionally Santa Fe.