Field Service Technician – Hydrogen Fuel Cell Systems (New York)

Top Tempo Technical; New York (NY); On-site; USD 40,000 - 57,000; Full time

Benefits offered by this job

20 days PTO

Medical & dental from day one

401(k) employer match

Annual bonus opportunity

Technical training

Job summary

Top Tempo Technical is seeking a Field Service Technician to support hydrogen fuel cell systems across New York and the East Coast. This hands-on role involves troubleshooting, repairing, testing, and maintaining advanced fuel cell equipment while delivering exceptional customer support.

Candidates with electrical and mechanical experience in EVs, heavy equipment, or industrial machinery are encouraged to apply.

Qualifications

• At least 2 years hands-on field service or related technical experience.
• Strong mechanical and electrical troubleshooting with diagnostic tools.
• Willingness to travel frequently, including overnight stays.

Responsibilities

• Diagnose, repair, and maintain hydrogen fuel cell modules and related components.
• Perform preventive maintenance, refurbishments, and component replacements.
• Conduct functional and leak testing and verify equipment performance.
• Travel to customer sites across New York and the East Coast.
• Assist with field upgrades, commissioning, and customer training.

Skills

Field service experience

Electrical troubleshooting

Mechanical troubleshooting

Reading wiring diagrams

Travel readiness

Valid driver's license

Education

Technical diploma or certificate

Tools

Diagnostic tools

Test equipment

Job description

Field Service Technician - Hydrogen Fuel Cell Systems

Location: East Coast (New York)

Compensation: $35+ per hour, depending on experience | Full-Time, Permanent

Opportunity Overview

We are seeking a skilled Field Service Technician to support innovative hydrogen fuel cell technology throughout New York and the East Coast. This hands-on position involves troubleshooting, repairing, testing, and maintaining advanced fuel cell equipment while providing excellent customer support. Candidates with electrical and mechanical experience in electric vehicles, heavy-duty transportation, industrial equipment, or related fields are encouraged to apply. Previous hydrogen fuel cell experience is a plus, but not required.

Compensation & Benefits

• $35+ per hour, based on experience and qualifications
• 20 days (4 weeks) of paid time off
• Medical and dental coverage beginning on day one
• 401(k) employer match after six months
• Annual bonus opportunity (target and eligibility to be confirmed)
• Technical training and professional development opportunities

Key Responsibilities - Technical Service

• Diagnose, troubleshoot, repair, and maintain hydrogen fuel cell modules and related electrical and mechanical components.
• Perform preventive maintenance, retrofits, refurbishment, and component replacement.
• Conduct functional testing, leak testing, inspections, and equipment performance verification.
• Read and interpret technical drawings, wiring diagrams, schematics, and service manuals.
• Partner with engineering, quality, and technical support teams to resolve complex issues.

Key Responsibilities - Field & Customer Support

• Travel to customer sites in New York and additional East Coast locations.
• Support equipment commissioning, system upgrades, field repairs, and technical troubleshooting.
• Provide responsive customer service and train service partners on safe maintenance and testing practices.
• Maintain complete service logs, inspection reports, repair records, and testing documentation.
• Assist with parts inventory and identify opportunities to improve equipment reliability.

Required Qualifications

• At least 2 years of hands‑on field service, equipment maintenance, mechanical/electrical repair, or related technical experience.
• Strong mechanical and electrical troubleshooting skills; familiarity with diagnostic tools and test equipment.
• Ability to interpret wiring diagrams, schematics, and technical service documentation.
• Strong communication, organizational, and independent problem‑solving skills.
• Valid driver's license and ability to travel frequently, including occasional overnight travel.
• Ability to work safely at industrial and customer sites and accommodate occasional flexible hours.

Preferred Qualifications

• Technical diploma, trade certification, or relevant education in mechanical, electrical, mechatronics, automotive, or related technology.
• Experience with hydrogen fuel cells, electric vehicles, power systems, industrial machinery, or heavy‑duty transportation equipment.
• Experience with commissioning, leak testing, component testing, and electromechanical diagnostics.

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