Field Service Technician - Home Remodeling Pro

Power Home Remodeling Group; Des Plaines (IL); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Company vehicle

IPad/IPhone tech package

Gas Card

Health insurance

Dental insurance

Life insurance

Disability insurance

Childcare benefits

Paid parental leave

401(k) with company match

Paid vacation & holidays

Wellness programs

Relocation opportunities

Job summary

Power Home Remodeling Group is seeking a Service Technician to diagnose installation issues and draft fixed timelines for repair or replacement. The role mainly involves fieldwork with minimal supervisory contact, focusing on windows, doors, siding, roofing and gutters.

Requirements include a High School Diploma and 2–4 years in residential construction. OSHA 10 and RRP Lead Renovator certification are required or provided after employment.

Qualifications

• High School Diploma required.
• 2–4 years of related work experience in home remodeling preferred.
• Strong customer service and communication skills are essential.

Responsibilities

• Confirm all scheduled services 1–2 days in advance.
• Prepare equipment and/or materials before scheduled appointments.
• Review customer details, service requirements and any special instructions.
• Perform each service efficiently, adhering to standards and safety protocols.
• Complete assigned services within designated timeframes with quality workmanship.
• Seek ways to improve service delivery and customer satisfaction; provide feedback.
• Communicate issues that require further resolution in a timely manner.

Skills

Customer service

Time management

Organized

Negotiation

Detail oriented

Education

High School Diploma

Job description

Power Home Remodeling Group is seeking a Service Technician to diagnose installation issues and draft fixed timelines for repair or replacement. The role mainly involves fieldwork with minimal supervisory contact, focusing on windows, doors, siding, roofing and gutters.

Requirements include a High School Diploma and 2–4 years in residential construction. OSHA 10 and RRP Lead Renovator certification are required or provided after employment.