Field Service Technician: Growth & Install Expert

State Industrial - Recruiting; Tampa (FL); Hybrid; USD 42,000 - 66,000; Full time

Job summary

State Cleaning Solutions, a division of State Industrial Products, is seeking an Account Manager (Field Service Technician) to drive service visits, maintenance, installations and collections within an assigned territory.

This role conducts routine preventative service visits to existing customers, ensuring optimal equipment performance and chemical usage while identifying opportunities for additional products and services.

Qualifications

• Customer service background or sales experience required.
• Ability to sell value-added products and services.
• Strong mechanical aptitude for installation, repair and maintenance of equipment (dish machines, laundry systems, dosing equipment).
• Proven troubleshooting and problem-solving abilities.
• Ability to prioritize tasks, manage time effectively, and meet deadlines.
• Ability to operate company vehicles in compliance with fleet policy.

Responsibilities

• Meet or exceed targets for routing efficiency, maintenance standards and account retention.
• Perform preventative maintenance services to ensure equipment safety and effectiveness.
• Conduct equipment installations, removals, and after-hours service calls as needed.
• Ensure account retention within the assigned territory.
• Identify and recommend additional products and services based on customer needs.
• Document service results and inventory; manage inventory and payments as required.

Skills

Customer service

Sales experience

Mechanical repair

Troubleshooting

Time management

Vehicle operation

Education

High school diploma or GED

Job description

State Cleaning Solutions, a division of State Industrial Products, is seeking an Account Manager (Field Service Technician) to drive service visits, maintenance, installations and collections within an assigned territory.

This role conducts routine preventative service visits to existing customers, ensuring optimal equipment performance and chemical usage while identifying opportunities for additional products and services.