Field Service Technician EPMS

Hanley Energy; Ashburn (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

Hanley Energy is seeking an EPMS Field Service Technician in Ashburn, Virginia. This role involves operating and maintaining electrical equipment and energy management systems in customer data centers, ensuring optimal performance and adherence to safety protocols.

The ideal candidate will have technical training or relevant electrical/mechanical experience, along with a background in data centers. Strong communication skills and attention to detail are essential. This position may require travel and on-call responsibilities.

Qualifications

• Technical training or relevant experience required.
• 2+ years experience in a Data Center or Critical Environment.
• Strong communication and leadership abilities.

Responsibilities

• Operate and maintain electrical equipment and Energy Management Systems.
• Perform root cause analysis of equipment failures.
• Troubleshooting of EPMS related issues.
• Perform quarterly preventive maintenance on EPMS systems.
• Ensure adherence to safety procedures.
• Meet with customers to gather specific data center needs.

Skills

Technical training or experience

Data Center experience

Knowledge of IP Networks

Verbal and written communication skills

Leadership and organizational skills

Attention to detail

Education

Technical (Military/Trade School) training

Job description

Hanley Energy is a globally recognized award-winning innovator in energy management, critical power, and data center control solutions for a diverse range of business sectors.

Headquartered in Stamullen, Co. Meath, with facilities in Kingscourt, Co. Cavan in Ireland. Hanley Energy also have offices in the Ashburn, Virginia and Boardman, Oregon USA, Australia, Sweden, and Germany. We have a wealth of experience and expertise in supplying, designing, installing, and supporting energy monitoring and management systems, critical power and data center control solutions for a range of Irish and international clients in a variety of business sectors.

Overview

The Energy Power Management System (EPMS) Field Service Technician will be working as part of a fast growing, dynamic team and will play a critical role representing the company in their customer’s data centers. This person will help clients to reduce energy costs, ensure 100% up-time and maintain competitiveness.

The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of wiring, networking, and programming associated with the EPMS system. The candidate may also have relevant experience operating and maintaining mission critical electrical systems.

An EPMS Field Service Technician shall be responsible for participating in the installation, testing, troubleshooting, and commissioning of equipment and controls system associated with the EPMS system deployment in the data centers.

Responsibilities

• Operate and maintain electrical equipment, and Energy Management Systems.
• Perform root cause analysis of equipment failures.
• Troubleshooting of any EPMS related issues.
• Perform quarterly preventive maintenance on EPMS system.
• Ensure all safety procedures are adhered to while performing work.
• Take operational readings of equipment.
• Meet with customers to identify specific data center building needs and gather requirements.
• Administrative work includes data entry in Excel, writing of work authorizations and work orders.
• Work on-call when required and respond to after-hours emergencies.
• Travel to local and distant locations required.

Basic Qualifications

• Technical (Military/ Trade School) training and/or relevant experience.
• Experience working in a Data Center or a Critical Environment 2+ years of relevant electrical and/or mechanical work experience.
• Knowledge of IP Networks.
• Strong verbal and written communication skills.
• Solid leadership and organizational skills.
• Attention to detail with high energy and able to prioritize in a complex, fast-paced environment.