Field Service Technician/Driver

Fastenal Company; Indiana, Indianapolis (PA, IN); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Field Service Technician/Driver, where you will play a crucial role in installing and servicing innovative technology devices across various locations. This full-time position offers the opportunity to provide exceptional customer service while working independently and as part of a dynamic team. With a commitment to employee growth and development, you will thrive in an environment that values ambition and integrity. If you are mechanically inclined and enjoy problem-solving in a fast-paced setting, this role is perfect for you. Embrace the chance to make a significant impact in a growing organization!

Qualifications

• Must possess a valid driver's license and Health Card.
• Ability to work independently and in a team environment.

Responsibilities

• Travel to install and service FMI technology devices.
• Train customers on device usage and software.
• Maintain a clean and safe work environment.

Skills

Excellent written and oral communication skills

Proficient computer skills

Problem solving skills

Customer service oriented

Ability to lift up to 70lbs

Education

High School Diploma or equivalent

Job description

Job Description

Field Service Technician/Driver

6041 Guion Rd, Indianapolis, IN 46254

IN500 Travelling Store

Full-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm



OVERVIEW:

Working as Full-time Field Service Technician/Driver, you will work in our regional FMI (Fastenal Managed Inventory) Technology Service Centers and customer facilities, performing installation, service, repair and removal activities associated with our industrial vending, bin systems and other FMI technology devices. You will use a company delivery vehicle to travel throughout the region performing duties. You will provide world class customer service, support and quality to the Fastenal Team and our customers.



RESPONSIBILITIES:

The duties and responsibilities of this position include, but are not limited to:

o Traveling to various Fastenal locations and customer facilities to install and service FMI technology devices

o Assembling, cleaning, reconditioning and testing devices using work instructions

o Testing and repairing mechanical and electrical components of the devices

o Training customers on the use of devices and software

o Completing checklists to ensure all process steps are followed

o Communicating with the department manager and Fastenal team members

o Maintaining a clean and safe work environment

o Complying with safety regulations



REQUIRED POSITION QUALIFICATIONS:

The following skills and qualifications are required for this position:

o Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed

o 18 years of age or older, due to the nature of work

o Possess a current Health Card OR have the ability to obtain one

o Meet Fastenal driving record requirements

o Maintain DOT regulated Drivers Hours-of-Service

o Willingness to drive interstate routes across state lines

o Excellent written and oral communication skills

o Proficient computer skills

o Exhibit strong problem solving, deductive reasoning and decision making skills

o Learn and perform multiple tasks in a fast paced environment

o Highly motivated, self directed and customer service oriented

o Work independently as well as in a team environment

o Demonstrate strong organization, planning and prioritizing abilities

o Demonstrate our core values of ambition, innovation, integrity and teamwork

o Willingness to travel with overnights required

o Willingness to work a flexible schedule

o Lift, slide, carry and lower packages that typically weigh up to 70lbs.

o Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)



PREFERRED POSITION QUALIFICATIONS:

o Mechanically inclined

o Possess driving experience



ABOUT US:

Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.



As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.