Field Service Technician (DoD Skillbridge Eligible)

Fitness Machine Technicians of Meriden; Ellicott City (MD); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Field Service Technician to join their dynamic team. This exciting role involves diagnosing and repairing fitness equipment for both residential and commercial clients, ensuring top-notch customer service and quality control. Ideal candidates will have a mechanical and electrical background, be self-starters, and possess excellent communication skills. With a supportive work environment and opportunities for professional development, this position is perfect for those looking to make a meaningful impact in the fitness industry. If you are ready to take on challenges and contribute to a growing company, this is the opportunity for you.

Benefits

401k

Annual Bonus

Paid Time Off

Paid Holidays

Supportive Work Environment

Paid Training and Development

Company Vehicle

Qualifications

• 1+ years of mechanical/electrical experience with hand tools.
• Ability to communicate clearly and professionally with customers.

Responsibilities

• Diagnose and repair fitness equipment at customer locations.
• Complete customer work order reports using Field Service Management software.

Skills

Mechanical Aptitude

Electrical Aptitude

Customer Service

Problem-Solving Skills

Education

High School Diploma or Equivalent

Tools

Digital Multi-Meter

Hand Tools

Field Service Management Software

Job description

Job Summary

Fitness Machine Technicians is looking for a Field Service Technician to perform both repair and preventive maintenance services for residential and commercial customers. If you are a go-getter, this is the job for you! Must be awesome at customer service and quality control.

Benefits/Perks

1. 401k
2. Annual Bonus
3. Paid Time Off
4. Paid Holidays
5. Supportive Work Environment
6. Paid Training and Development
7. Company Vehicle

Responsibilities

1. Diagnose, repair, and perform preventive maintenance on various pieces of fitness equipment at customer locations.
2. Identify replacement parts needed for repairs.
3. Assemble and disassemble equipment and perform equipment installations at commercial facilities.
4. Complete accurate and thorough customer work order reports using our Field Service Management software.
5. Interact with customers in a professional manner to explain repairs and equipment failures.
6. Occasionally lift heavy equipment.

Qualifications

1. Minimum 1 year of mechanical/electrical aptitude and experience working with hand tools required.
2. Minimum 1 year of experience working with a digital multi-meter preferred.
3. Positive attitude, professional appearance, and ability to communicate clearly and professionally with customers.
4. Ability to use a phone/tablet for scheduling and job reports.
5. Daily local travel required.
6. Valid Driver's License and clean driving record.
7. A self-starter with problem-solving skills.
8. Ability to work independently and plan, organize, and manage a variety of tasks.
9. Applicants must be able to pass a background check.