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Field Service Technician - Casino Gaming/ATM's (Louisville, KY)
Everi Holdings Inc.
Louisville (KY)
On-site
Full time
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Job summary
Everi Holdings Inc. is seeking a Field Service Technician in Louisville, KY. This role requires technical skills to maintain and repair gaming equipment, ensuring smooth operations on the casino floor. The Technician will provide excellent customer service and troubleshoot technical issues in a dynamic field environment. The position offers a competitive benefits package and opportunities for growth within the company.
Benefits
Qualifications
- Maintain a Gaming License with internal team assistance.
- Availability for bi-weekly on-call shifts with potential overtime.
- Basic proficiency in Excel for data entry.
Responsibilities
- Provide first-rate customer service at casinos.
- Service Everi equipment like ATMs, kiosks, and slot machines.
- Check with customers and devices to resolve issues.
Skills
Education
Tools
Job description
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Description
Field Service Technician – Bring the Game to Life!Are you ready to take your technical skills to the casino floor? We’re looking for a Field Service Technician who’s equal parts tech-savvy, hands-on, and ready to make an impact where the action happens!
Department: Field Service
Location: Louisville, Kentucky
Description
Field Service Technician – Bring the Game to Life!Are you ready to take your technical skills to the casino floor? We’re looking for a Field Service Technician who’s equal parts tech-savvy, hands-on, and ready to make an impact where the action happens!
As part of our dynamic field team, you’ll be the hero behind the scenes—keeping the fun running smoothly by maintaining and repairing Everi equipment like ATMs, kiosks, recyclers, and slot machines across casino properties.
** You will primarily be servicing all of Kentucky, along with the southern border of Indiana and Ohio.**
What Will You Be Doing?
- Keep a smile on our customer’s faces with first-rate customer service.
- Put in, change around, fix, and/or run updates on Everi products on location at casinos.
- Check in with our customers and our devices to ensure they are running smoothly, see if there are any issues, what those issues might be, and fix problems that arise for our products. Training and other support will be provided, as needed.
Requirements:
- High School Diploma or GED required.
- Maintain a Gaming License (requirements vary by location; upon hire, Everi's internal team will assist with application, payment, and renewal).
- Availability for bi-weekly on-call shifts, with the potential for overtime, weekend, evening, and holiday work as needed.
- Ambitious and motivated individual who enjoys learning and is comfortable working independently (after training), while contributing as part of a cohesive team.
- Basic proficiency in Excel for data entry and completing paperwork.
- Hardware/network/technical experience is a plus!
Step into the exciting world of Everi, where your career meets incredible perks and a vibrant culture!
Join us and enjoy an outstanding benefits package including:
- Medical, Dental, Vision, 401k with company match, life insurance, parental leave, adoption assistance, pet insurance, gym reimbursement, and so much more!
- Embrace a healthier work-life balance with Discretionary Time Off (DTO), bidding farewell to traditional banking hours and hello to preventing burnout while enhancing productivity.
Elevate your career in an environment recognized as a Top Workplace, not just once but multiple times! Everi proudly bagged 10 prestigious Top Workplaces awards in 2021, 2022, and 2023, including national and regional accolades. Be part of a company that's dedicated to fostering a solid culture and receiving resounding positive feedback from its employees. Join us at Everi, where your growth and well-being matter just as much as your professional journey.
The compensation for this role considers a wide range of factors, including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential for the location at which the position may ultimately be filled. At Everi, it is not typical for all individuals to be hired at or near the end of the range; compensation decisions depend on each case’s facts and circumstances. A reasonable estimate of the current range is $27 - $33/per hour and is overtime eligible.
Everi is an Equal Opportunity Employer. All qualified applicants and employees will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability, marital status, or any other characteristic or class protected by federal, state, or local law.
- For All External Staffing Agencies **
- Seniority levelAssociate
- Employment typeFull-time
- Job functionEngineering and Information Technology
- IndustriesGambling Facilities and Casinos
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Louisville, KY $68,000.00-$86,000.00 1 year ago
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